Kaiden Te R.
Customer Servive
the customer service is great! they respond quick and keep to the topic

Secure The Bag is listed under Investments & Wealth.
Secure The Bag (securethebag.com) has 472 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
472 approved reviews, newest moderated first
Kaiden Te R.
the customer service is great! they respond quick and keep to the topic
Luis L.
The team very resolutive and comprenhensible
Danny
This company is money hungry and will stop you out for no reason and I’d also like to add on that they do changes without alerting users we used to be able to place small stop losses preferably 30pips but now I’m forced to place my stop loss at 50pips that by itself is just bad risk management like if they were encouraging users to gamble in order to keep the initial cost for the challenge.
Response from Secure The BagMar 6, 2024
Dear Danny, Thank you for sharing your feedback about Secure The Bag. We're sorry to hear about your dissatisfaction with our evaluation firm, and we'd like to address your concerns. Firstly, we want to clarify that we do not have any control over the trading accounts. We do not set any limitations on where stop losses are placed. Traders have the freedom to manage their risk according to their own trading strategies, and we do not enforce a minimum stop loss distance. Regarding changes to our policies or trading conditions, we strive to communicate any updates effectively and in a timely manner to all our users. We apologize if you felt that you were not adequately informed about any changes. We are committed to improving our communication processes to ensure that all our traders are well-informed about any adjustments that may affect their trading experience. We understand the importance of risk management in trading, and we encourage our traders to use stop losses in a way that aligns with their trading strategy and risk tolerance. If you have any further questions or concerns, please don't hesitate to reach out to our support team at [email protected]. We're here to assist you and ensure that your experience with our evaluation firm is a positive one. Thank you for bringing these issues to our attention, and we hope to have the opportunity to address your concerns. Best regards, Secure The Bag Support Team
amaar S.
nothing more to say. Anybody hating is cus they just can't trade simple as.
Eliseo T.
Great customer service 👏
Jafar S.
The company is doing well and working hard to make a new world together with amazing chances that lead people to succeed 🙏
Jamesbondxyz
Smooth experience
Geraint R.
Company claimed I had 2 different account under 2 different names trading 2 different instruments from same device. Totally impossible as I trade only gold on a dedicated server. Despite providing proof, it falls on deaf ears. What is more alarming is they say it happened on first day of funded, but I had first payout and now asking for second they refuse, then come up with this story and close my account. Utter disgrace and scamming. And before anyone goes to say I am one of those that have broken the rules and complaining. I have followed every single rule to the letter and trade same way all the time! Disgrace. I will look to take legal action and report this LLC to FCA.