comGatewayShop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.
comGateway (secure.comgateway.com) has 330 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 210 reviews with 5 stars · Clear filters
Reuben K.
It was a great experience for me and I'm grateful for the attention to detail of the staff. My order arrived and looking at the invoice from the retailer, I realized that my item was sent back to them before as they had sent was the wrong size. Thank you ComGateway for checking the size before accepting it as it would have been a great hassle for me. Keep up the good work and the strong customer support. (Hi, Katie!)
YH
It is my first time using comgateway and my experience has been very seamless. I purchase things from the US to SG. Though a little on the pricey side, I'm willing to use it because of their customer service, and how quick they are to update my parcels that have arrived and to send them out. Look out for their promo codes that come once in a while to save a bit on the shipping prices!
Jordin P.
I have been using Comgateway for the past year and they are one of the cheapest US freight forwarder. Although they may take sometime to process your package on arrival. Shipping out is fast and efficient and 5 star customer service. Keep up the good work!
Joy
LOVE, LOVE comGateway! Especially now that I can't travel and shop in the US! Their rates are the best around (believe me, I've done my homework), the service is first class and they are FAST! OneBox is a huge money saver too! I'm a huge fan! Keep up the great work you guys!
N. Saadah M. A.
Very easy to deal with! I used their buy for me service AND THEY GOT EVERYTHING RIGHT including coupon codes I asked them. LOVE IT! I use their onebox service also AND VERY SECURED TOO! First shipment is free express shipping AND I GOT MINE LESS THAN A WEEK! REALLY IMPRESSED! Will definitely repeat from them For the drawback: i need to live chat them to update status of my parcel for them to change to ready to ship status. But I don't really mind that cuz it's not that hard!
Kimberly M.
This is my second time using this company to ship my items. Everything about my experience is absolutely fantastic. If i could give them 10 stars instead of only 5 on Trustpilot I will. Customer service is great and very responsive, packages are handled very fast and with care. Will always to use them for my business.
Martin L.
I had to return a Christmas decor which was shipped out with other items by Amazon. The return item was given a QR code which could not be used for the return shipment so I had to revert to Amazon to obtain a Pre-paid label. Despite this slight complexity, Aldrin from Comgateway was patient and understanding. We kept in touch constantly to coordinate and verify that the correct item would be shipped back. Comgateway always impressed with its personalized service and everything went as planned. Aldrin was awesome with his customer service! Keep up the great service Comgateway
Mark L.
Great customer service experience provided by Kim, who patiently listen to my issue regarding my packages at CGW. Kim was able to resolve them quickly, I’m super pleased with the resolution. Do give CGW a try if you are looking for a freight forwarder...
