comGatewayShop from your favorite US online stores with your very own US address and ship your purchases worldwide with comGateway. Let our services provide you with the best online shopping and international shipping experience you'll ever have. From fast and reliable door-to-door shipping and shipment tracking to our OneBox package weight reduction service and excellent customer service, we offer our customers nothing but the best.
comGateway (secure.comgateway.com) has 330 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Sean
I've been using comGateway for a few years now for consolidating small packages and shipping them from US to Australia and have always been very happy with the service they provide. I've never had any issues.
Lee J.
Was trying to buy a limited collab pair of sneakers off a U.S. site, but for some reason they kept cancelling my order. Still not sure why but maybe it was because of the international shipping address? Then I found comgateway because it looked like i could pay them to buy it for me. I was a bit hesitant because i read a lot of mixed stuff on here about them, but it was limited stock so i don’t have a lot of time to keep trying and just gave them a shot. Setup was pretty straightforward. You put in the size, colour, URL etc, and it’s useful that i could even add special instructions. There’s an extra fee for their buyforme service of course, and I assume the store ships to their address first. I was relieved when the order was finally placed and i got the order confirmation before the size ran out. About i think a week later, I finally received my shoes in my US address, after that, everything was simple. I just paid for shipping and received it in about 5 days(!) DHL delivered it, and the whole process was very professional. Everything was surprisingly smooth. I expected there might be small hiccups but nope, there were no delays, no issues. No customs problems either but maybe that’s because mine was just one item. Will definitely use them again.
Bee Hong Y.
Shipping is smooth and never late. Overall, experience with comgateway is great and their service is trustworthy.
Tracey O.
I was actually a Comgateway customer years ago, but I haven’t shipped anything since COVID. Recently used their service again to ship a few packages from the USA to Singapore, and was pleasantly surprised. For one, their new website is way better now, very user-friendly. My package shipped with DHL and because of that I could even set delivery instructions or choose to pick up from a locker. Everything was a smooth experience from start to finish and I’ll definitely be using them again. It was nice to see that comgateway from the past have made improvements both to their website and their service.
Jack F.
Contrary to the other reviews, my recent experience with Comgateway has been great, customer support has replied promptly within a day or a few hours to my queries, and items are processed at their warehouse within a day of arrival, and are shipped out within a day as well. It seems whatever issues they had prior have been resolved, and now their service is reliable and fast.
Response from comGatewayJul 10, 2025
Thank you so much for your thoughtful review — it truly means a lot. We’ve been working hard to improve our service and keep things running smoothly, especially when not all reviews reflect the real experience we aim to deliver. Your feedback reassures us that those efforts are making a difference. We’re so glad to hear your experience was fast, responsive, and smooth — and we really appreciate you taking the time to share it 💛
Ruth G.
I have been using Comgateway for over 8 years already, and am so so satisfied with their service! My packages arrive from US to Singapore in roughly 3 days, which is really fast. I've probably had 50+ shipments sent by CGW by now, and not a single one has gotten lost or damaged. Recently I had a package that could've easily gone missing (there was an error with the address), but thanks to the proactive CGW staff, the package still reached me without issues. :) And any time I need help from customer service, their support is amazing! Though I wish prices were a bit cheaper, but they provide premium quality service and I would 100% recommend using this company. :)
R S.
Excellent reliable trustworthy service with prompt and very helpful customer service. Highly recommended
Nannette LaRee H.
I am an American Journalist and Book Author living in Australia and before comGateway, I've had a terrible time finding a reliable, honest shipping venue from US to AU. The last place I used stole a bunch of my items. The place before that, "accidentally" double-charged me for a Fed Ex shipment, and the other places that I tried were very expensive and so slow at getting out my shipments from US to AU. How lucky do I feel to have found comGateway?! Like I've just won the Shipping Lottery! Their prices are fair and reasonable, they pack combined shipments with care to detail and my shipments arrive quickly; usually within 8 business days after I've shipped. I highly recommend comGateway to everyone in Australia looking for an honest, reliable, reasonably priced, quick shipping venue.
