SecretveneersReviews of secretveneers.com

Honestly AMAZING! I done a lot of research into getting clip in veneers and this company by far has excelled in every area. At first I was hesitant as a student it’s a lot of money IF you don’t like them, but I bit the bullet and order them as I hate my teeth and smile. I ordered my impresses which where very fast, the insta team were very helpful and sent them off.... 2 weeks later I received my veneers the bottoms fitted amazing, but the top arch was a bit lose on the right side. But still when I had them in they looked great. I emailed the team to say that there was a problem with the top arch and instantly they had a member of the team emailing me and helping me out. My top arch was sent back and a new one remade. Today i received my veneers back AND OMG I ADORE THEM!!!! Everything and everyone has been 1000% above and beyond. The best decision I made. I would also like to point out I travel on holiday on a few days and was worried they wouldn’t couple but I sent in a note asking if they could be here for a set date and they where! Thank you secret Venners you truly have change my smile xx

Absolutely amazing! I have read Some bad reviews about the veneers not being shipped, refunds not granted and bad communication but I had an overall Very positive experience allthough iT was a difficult road When I ordered them they were Very fast and politie in confirming and providing more information, even when last minute changes were Made by me Im from Belgium so they were shipped oversees . It took a while for them to get here because of some miscommunication with the shipping address. But they were extremely helpful in providing me with all the necessary information and even send me new veneers to make up for the delay. Im a drag performer so perfect teeth are Very important and secret veneers gave me the confidence boost i needed ! I cant stop laughing and showing of my teeth To be completely honest : yes they do feel weird and uncomfortable the first time you put them in and yes you Will have a lisp. But i think that’s completely normal since it is a foreign object in your mouth! But i promise , you get used to it Very fast ! So in general i really recommzne getting secret veneers. Maybe it’s Not for Everyone but it’s Definitely worth trying ! I am Very satisfied ❤️

I sent my impressions to the address provided on May 7th. The package was returned to me on July 22nd; package had been forwarded to several other addresses prior to the return. I have sent several support requests with no response.

It was worth the wait. I would say i made the right choice and now I can confidently smile and express myself more without any hesitation. Thank you secret veneers. To those people who has doubt, I would confidently say to you that this is a legit product and not a scam. I hope I can show you my before and after.

I payed £100 for the impression kit then signed up for the payment plant for 2 payments of £150 which one payment has been taken from my bank account and the next due the 26th July . I have been sent yet another impression kit this is the 5th one so far with no email to say my impressions have failed yet again. I have informed secreet veeners I do not wish to carry on with this process as I feel these are not suitable for me and taking so many impressions has loosened one of my teeth. Plus having spent £30 on postage sending these impressions back is all bumping up the cost. I have emailed to ask for a refund and cancel my order but am having doubts this will happen having read some of these reviews . Feeling very let down plus only way of contacting this company is via email or facebook unlike another company i came across . Not happy

This company are simply not worth the time They make promises about their product being comfortable but mine weren’t and when I realised they weren’t as described I asked for a refund and they say you can’t because they are bespoke. Understanding the products and single use can’t be returned. You do also have a duty of care to offer what’s been described, telling me you will send me new ones with the same issue is not a resolve ( I notice the policy’s have been updated on the website since my messages to the company) but this needs to be made loud and clear upon purchase that there are not refunds no matter what - you could potentially send me ‘goat food’ and still I couldn’t get my money back according to your policy. When I tried to speak further my emails ended up just being ignored. I’m getting the impression the reviews they have are paid for and this company is out to con you.

What a waste of money. Did my impressions with the kit. Waited and waited impatiently, ever so excited for my veneers to arrive. And what a pile of **** they were. Soon as I opened them to find they were literally just pieces of plastic. 400 pound plastic! Extremely uncomfortable, in reviews people said they took a little getting used to but there was no way I could get used to them. They felt so thick over my teeth, pressing really hard on my teeth and gums to the point if I left them in ten mins my mouth would hurt. They didn’t cause a slight lisp like people in reviews said.. I literally couldnt speak. The feel of the backs of my them catching on my tongue made me literally gag. They didn’t sit flat on the tooth. They were bulky and just horrible. No way could I wear them. What a massive waste of time and money. Please do not buy. I don’t know what they do to get the good review but they can’t be serious!

I would advise anyone to seriously think twice before placing an order with this company! To cut a very long story short, I ordered both upper and lower veneers which were completely unsuitable when received. I contacted the company: via email as this is the only form of communication they have. Several impression kits later (incurring further cost due to postage) I received a second set which had further issues, I again contacted the company. I had to send further impression kits before the third and by far worst set of upper and lower veneers were received. I contact the company to ask for a refund, they said refunds were not possible as I had ordered a 'bespoke' item and they would instead send a kit for me to do yet another set of impressions. When I stated I was unhappy with this decision and wanted my emails passed to a manager they didn't reply. Two further emails were ignored, then two emails addressed directly to the company CEO were ignored. I contacted Citizens Advice - three recorded delivery letters addressed directly to the company CEO were also ignored. I ended up having to go through the court system - I got my money back eventually but it took 14 months and a lot of effort on my part. The lack of customer service offered is truly shocking - please give careful consideration before placing an order!