Jess
Absolutely amazing results
Absolutely amazing results, you finally gave me my confidence back! I love them! Your staff are so friendly and talked me though everything. Would highly recommend. Thank you so much!
NO dentist online cosmetic clip on veneers. Save 70% by going lab direct. Order an impression kit and take your own impressions at home! No trauma no pain!
Secretveneers (secretveneers.com) has 552 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Excellent
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552 approved reviews, newest moderated first
Jess
Absolutely amazing results, you finally gave me my confidence back! I love them! Your staff are so friendly and talked me though everything. Would highly recommend. Thank you so much!
Christopher J C.
From start to finish the team at Secret Veneers have been OUTSTANDING. Every question I asked was responded to within the hour. I couldn’t fault anything during the process - the team have been great. My upper and lower veneers arrived today and I could not be happier. Thank you again.
Sébastien
Great product , it makes your smile perfect ! Easy process and great customer services too. Strongly recommended.
Liz
My first set of veneers didn’t fit me properly and I had a very quick response in fixing the issue - I have just received my new set and I am IN LOVE with them - brilliant fit and make me so confident when I smile - I am so happy with them - if your thinking about getting them DO IT
Ru
They’ll probably say ‘you’ve never ordered with us’ like they’ve done with previous negative reviews, but I have, with all emails and transaction proof :) I ordered some secret veneers a few years ago. They looked ridiculous, didn’t follow my requests, it was an embarrassment to wear them. They looked cheap and tacky. I asked for my money back - and do you know what they did? Kept deleting my comments on Facebook and blocked me on Instagram. Professional. I contacted them again on Facebook on 22nd March 2019. They remade my veneers, which took ages to get to me with no update. They looked the same but I always said I just wanted my money back. I asked for my money back repeatedly (last message from me asking for my money back was April 28th 2019) and they ignored me. So in summary, don’t buy unless you want to be out of pocket. I’m still waiting on my over £200 back, secret veneers. Fancy not ignoring me this time and giving me my money back? Terrible customer service. Imagine a dissatisfied customer that a company blocks to avoid giving money back to. Every professional and genuine company would actually apologise, and have a customer satisfaction policy. You can’t just steal money from people. Do. Not. Buy.
Response from SecretveneersFeb 6, 2021
Clip in veneers and dental products are a custom-made tailored specifically for your own mouth- a truly bespoke product. If they have been worn and the hygiene seal has been broken then we do not accept the product back due to hygiene reasons. Your clip in veneers are made to only fit you and cannot be resold. You must understand before you purchase that we cannot offer you a refund for a personally bespoke customised item, and this is why we inform you of this before you checkout and ask you to not order from our website if you do not agree with this. We do ask again when you get your order form to sign the agreement that you agree to no refunds due to the custom made nature of the product, by signing the terms you have consented to wavering your right for a refund. We do not want to leave you in anyway dissatisfied and so the consumer rights act 2015 grants us the option and time to fix your veneers by remaking them for you for FREE - we offer unlimited alterations if they do not fit due to a false impression provided by you. As your secret veneer is made to measurements you have given us from your Impression Kit you are responsible for ensuring that these measurements are correct. If there is a fit issue we will not stop working with you until you are happy with a veneer that fits you. Our social media channels are not customer services - if you have any issues at all you are asked to email the dental lab directly on [email protected] and let us work with you to rectify your issues. We look forward to hearing from you on that email address. Best wishes SV Team
Rachel
Had a rocky start when my moulds got lost and was only discovered when I messaged to find out when to expect them, they admitted the moulds were lost and that they would send a replacement set straight away. I received the mould kit next day on a friday, I had my beautiful veneers by the following Wednesday. I absolutely love them and I'm very grateful for all the help rectifying the situation.
Dell
So my teeth had holes and gaps in and my front tooth was going black I'm terrified of the dentist so I seen Secret veneers on fb and was debating for months I was really nervous about spending the money just in case they where crap but I took the risk and I'm so happy,mine arrived today, I've spent the day trying out my new smile in pics as I've been pouting for months so you couldn't see my teeth in pics, impressions came with clear instructions and my new teeth arrived within two week
danielle T.
Now these are beautiful and definitely a great idea for people who are insecure about they’re smile. I just love mine !!! My smile really pops. I got them less then a month fast shipping, I can eat and drink , they are so awesome ,