James
Outstanding Customer Service
Really impressed by the customer service. I had several issues with the product unfortunately and in the end the director James personally emailed me to see how he could help. He took the time to get my feedback and evaluate how they could find a solution. I think he took it as a personal defeat that I couldn’t get mine to fit properly. In the end he offered to work with me moving forwards and find an alternative solution, as well as that he offered me a full refund. I was one of the rare cases where the product wasn’t suitable. James truly cares about his customers and the outcome they wish to achieve. He was really enthusiastic about wanting to help and ensure I was satisfied. Felt really looked after and in the end have to say I would recommend giving these a try to anybody who is considering it.


