SecondipityReviews of secondipity.com

Sold and invoiced as new despite having a "recycled" label on the outside of the box. Promised to give credit once it was return, but that didn't happen either. I'm not an attorney, but the term "fraud" comes to mind. If there was a 0 star opportunity this place would qualify.

This is the third time SecondiPITY has shipped out a defective open box utility cart. When I return it back to them, the Staff at SecondiPITY flagged and restricted my account because I have purchased over $2000 worth of merchandise from them, and they think that I’m a reseller. Actually, I’m an INVESTOR! My response to these MORONS IS DON’T BITE THE HAND THAT FEEDS YOU!

Their product were made for only 30 day money back guarantee window, then they let it brokedn. Bought a electronic toothbrush and it did not work in less than 2 month. Nothing they can do as their proudcts are secondhand

I placed two orders with them and neither of them were fulfilled correctly (wrong items sent)

The price is great, but there's a reason. I ordered a "new" water pitcher filter. It arrived in a giant shipping box with no padding (ie. packing peanuts, styrofoam, etc.), so the pitcher box was just rattling around the giant box the entire time. As you can guess, the pitcher was broken where it had likely been dropped. The pitcher box itself had clearly been opened, and contained none of the original packaging or paperwork at all, aside of the box. It feels like a returned item that was thrown (probably literally) into a huge cardboard box for shipping, and that's it.

I looove Secondipity and order from them regularly. Their items are legitimate, the "new" marked items are truly new and in perfect condition. Their prices are next to nearly unbeatable especially with their free shipping on so many of their products. Their shipping partner is UPS and they do a wonderful job of providing proof of delivery for all orders, they also ship very very fast. If the delivery driver ever has questions they make sure to give you a call to make sure your item is delivered appropriately.

I ordered a switch game, received one of those gift card things for the game, which stated the download code would be on the receipt. There was no receipt. I contacted them and got no response.

I ordered a Simplehuman 4.5L trashcan and it arrived dented. It shipped right away and received it in a few days. When I received the trashcan, it was shipped in a plastic bag and it had no protection surrounding it to prevent it from getting damaged. Well, it arrived dented. I immediately called customer service and explained to them that my item arrived damaged. I requested a return shipping label and received it right away by email. I packaged the trashcan in a box and made sure that it was well protected from further damage. They received the item in ten days and they sat on it. They never updated my account or email me, notifying me that the item was received and when my replacement was going to ship out. I had to call customer service to enquire to what was the status of my replacement. The first thing that customer service asked me was "Did you call to let us know that the return shipped". I responded to the young lady No! I didn't know I had too. The shipping label had all the information to why the item was returned. Ha! Such inefficiency! She eventually to me that they were out of inventory for that item. When were they going to notify me with that information? Instead, they decided to do nothing and sit on it. If I didn't call to enquire about my replacement trashcan, most likely, nothing was ever going to be done from their end. I then requested a refund and decided to put this ordeal behind me. I will most likely not order from them again.