Tam N.
received a used, dirty and worst, it does not work!
Bought an open item from them, received a used, dirty and worst, it does not work! Wasting time to return and wait for refund!
Secondipity is listed under Appliances & Electronics.
Secondipity (secondipity.com) has 59 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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59 approved reviews, newest moderated first
Tam N.
Bought an open item from them, received a used, dirty and worst, it does not work! Wasting time to return and wait for refund!
TS
I’ve bought many things from secondipity on whatnot. 70% of the things are exactly as described and a great deal. The rest is absolutely garbage, and I don’t put that lightly. Literal garbage. Broken items that are supposedly brand new, used items that were marked as new (even personal items like breast milk kits or hair tools that shouldn’t be sold used in my opinion), and new without box items that were completely missing essential parts. I even ordered a kindle and received a completely empty box! While I appreciate that customer service almost always makes things right and offers returns, and most of the time things work out fine, I’ve wasted a lot of my time and wish they would do more to make sure they’re shipping out what they advertise.
Anonymous
Poor quality control and advertisement. Waste of time only to return stuff. Returned about a dozen of stuff that came used, dented, and didnt work on so called Brand new items. Even suprised the Owala tumbers came to me damaged and used. Unsanitary. Worst than a thrift store. But what Im more surprised is why Whatnot is letting them sell if seller has a high rate of returns. Apparently the hosts aren't complaining about it...they are just hurrying up to sell and claims to be the number one liquidator with excellent products. I think they are confused with what means Brand new, and Open Box on their advertisements and warehouse ...they don't care what they are shipping you. They dont check or pack with care. Clothing items have been legit so far, brand new w tags. The only thing positive I can say is the 50%-60% discounts you can get. But I'm not so sure the positive outweighs the negative. It left my husband frustrated putting my whole Shopping spree with them to a halt or less frequent than I would. I hesitate and worry all the time now. Sad!
تراث ب.
The website is real, but they're dishonest and cheating. They advertise an open box but don't hesitate to send you faulty items or an empty box. They operate like an auction; you buy without knowing what they'll send you. They don't deserve more than nothing, but I have to give them one star because there is no less then 1 star
Randi D.
Purchased a children’s item a while back. The box was intact so I had no reason to open it. Finally gave it to child and the contents completely damaged and soiled. Called customer service and since outside the 30 day return policy they did nothing. Do not recommend this company and will never purchase anything with them again.
Harmony M.
They sold me a Stanley lunch bag for $45 and it came to me dipped and stained in oil. They sold me 45 pieces of silverware for $47 and on arrival only 10 pieces were there. They tell you to return the items. Each item is mailed individually with excess boxes and filling, environmently unconscious. I've had dented wooden side tables mailed to me after paying $70 because the packaging wasn't effective. There are 2 middle aged hosts that are trying to be sexy famous narcissists. One host disrespected my name during a live show, making fun of me in a shameful way. I spent thousands of dollars hours days watching their shows until they finally blocked me because they keep sending me crap items for lots of money and I expressed my disappointment. It's almost a cult type of community. Stay away.
Zack B.
Sold a refurbished Sony NW-A306 which worked -just- long enough to get out of warranty before irrecoverably bricking. Got the classic out-of-warranty middle finger with no explanation for why a "perfectly refurbished" product would die not long after a 90-day warranty expiration. Don't waste your time or money on this dogshit. Now out $275 on a paperweight by the tech equivalent of a sleazy used car salesman.
Larry G.
Wish I could give them a minus 5 star. Buyers beware. They sell inferior products in my opinion. Won’t ever get anymore of my money. Hope you keep yours. Wish I had checked them out before purchase through Amazon.