Sebonic FinancialReviews of sebonic.com

Started off good then they abandoned up and have no more help . Had a set time off for covid19 leave and they take me thru the coals even though I had been with my company 19 years and have never ( my wife as well) missed a payment on anything in my life . 28 years of no missing payment and credit scores of 787 805 and 810 . Yet they disappear for n the middle of the process , lack guidance and options and they’re about the let the 2nd estimate closing date go buy and charge 773.00 for it . Seems fees keep popping up . Go with a big name don’t try to find a cheap rate thru a no name shop . My mistake I read some of the reviews but chose to believe the good ones now I know they were more than likely manufactured

Very skilled, very responsive, and very helpful.

Excellent service. Prompt and efficient.

Great experience with Sebonic. Closed the cash out refi loan exactly 4 weeks after the initial phone call with Don Sozio, the loan officer I worked with and highly recommended. Great rates, fast service.

I closed on my loan with them last week and it took 60+ days from the day I said "okay, lets do this" I've gone through 15 mortgages in my life and this was by far the worst experience of them all. Their underwriting department is an absolute nightmare. Let me start off by saying EVERY single document they requested from me was sent to them within a few hours to 24 hours maximum. I always make sure the lender can't use me as an excuse as to why things took so long. With my 847 FICO score, and plenty of reserves, no matter what I provided, they always needed something else, but each and every time, days and days (often a week plus would go by) of nothing, then all of a sudden: "now they want this" Because they ended up taking over 2 months, they ended up having 4 months of bank statements, made me rewrite all my insurance policies because they know better than the insurance company, had to prove my employment an average of every 2 weeks (even though I was an essential employee and they were told that by my employer) I even had to provide documents the day before and the day OF closing. RIDICULOUS! I have a folder of over 3 dozen files I had to scan and send over and over and over. With each one be out of date after about 2 weeks. It was insanely stressful to keep thinking "okay, they have EVERYTHING they could possibly need, and a lot of stuff they really shouldn't need, so they should be contacting me for a closing date any day now" and to keep thinking that for over a month past the first month only to keep having to resend new items while they continue to extend my rate lock a week at a time. There are SOOO MANY better companies out there, do yourself a favor and go with someone else.

First of all they charge more for appraisals by about 2 to $300 than anybody else. I sent document after document after document for 2 months and they kept stringing me along trying to relock it at a higher rate even though mortgage rates are going down.. I got so fed up with them I went to Quicken Loans. I would advise against using them unless of course you live on Elm Street which in case it will be a perfect fit.

Sebonic has the most unknowledgeable, asinine, robotic underwriters, I have ever dealt with. After THREE arduous weeks of paperwork, uploading new documents nearly every day, And having to INCREASE my home insurance coverage with a check up front, to please them! At the last minute, a week before closing, they denied my refinance. Bait and Switch? They offered, at the last minute, to 'restructure' my loan. Right. No. Could I just say, the woman I had to deal with, must have a life questioning moment, any time she has to check the "I am not a Robot" box.

TWO MONTHS!! Rate locked for 6 weeks. Started sending in requested info. Always some problem with it so more and more info sent. We were told we didn't have to pay off anything!! Rate lock expires. Fees to lock in a new rate. More info requested. More problems. ( They NEVER just sent a list of all they required.....just one or two items per week ) Rate lock expired. More fees. They requested a letter from our financial adviser who set up our annuity. He submitted it. A week later, they now wanted ANOTHER letter confirming the amount of the annuity. More delays. Then, suddenly, we have to pay off our revolving gas credit card...rate lock expires...more fees. Then, after demanding to speak with a supervisor, She basically says they can't trust my financial adviser and need to get all the info they asked of him from the company itself!! I blew up!! Only two conclusions: They are incompetent and/or they Keep delaying to collect as much in fees as they can until they finally close it. I will NEVER recommend this company!! NEVER!!