Sebonic FinancialReviews of sebonic.com

Super easy and smooth refi!!!

Oh, had I been able to see the reviews on this company before I started the refinancing process! As mentioned by others, far too little personal communication, far too many requests over and over again for documentation. A process - for a refinance, not a new mortgage - that has taken over FOUR MONTHS! I just pulled the plug on them today. I have financed many other properties including commercial ones and NEVER have been subjected to this aggravation. Do yourself a favor and don't waste your valuable time - LOOK ELSEWHERE!!!

When we first refinanced through Sebonic we had a wonderful experience and recently when the rates went down they were our first choice. This time also we had an excellent experience with them. This time Shawn Croat was our loan officer and Shelly Sequin was our loan coordinator who has done a tremendous job & supported us with the loan closure within the promised / rate lock time. Our anytime refinance option was/ will always be Sebonic without any doubts 😊. Thank you so much Shawn Croat, Shelly Sequin & Sebonic as always 🙏

I too would give NEGATIVE STARS if at all possible. My husband and I have perfect credit, my credit score was 790. We’ve been getting the run around from sebonic for two months now. I have continuously had to submit the same documents over and over again. My loan officer refuses to call or speak to me on the phone since she got us to sign up. DO NOT USE THIS COMPANY. RUN AWAY…do not get fooled by the super nice loan officer who baits you. I will be cancelling my closing set for Tuesday and going with someone else if I cannot hear from SOMEBODY. My loan officer was rude, nasty, harsh, and had no patience and no regard for how important this was for us. I attempted to call her boss and no call back. Emailed her boss, no return email. Will be calling other lenders first thing Tuesday morning.

Can't provide a negative so 1 star will have to do. Started my loan with them in February and in May called Quicken because I kept getting the run around from Sebonic. Closed in June with Quicken, only 1 month, and still have Sebonic asking for the same documents I have provided several times. Save away from this company. They have no customer service, never spoke to my loan officer after he got me to sign up, I was told he is too busy. Run, don't walk away from Sebonic.

Shawn Croat did a fine job. Fast and efficient, plus friendly.

I was shopping around for the best interest rate on a 30 year refi when Shawn from Sebonic reached out. I explained to him the interest rate I wanted and some of the terms. Shawn was able to meet my rate and terms and helped expedite the closing of my refinance in just a few weeks. He was a huge help and was very responsive to any questions/concerns we had. Overall a great experience

We started this process over 2 months ago. We have excellent credit and job history. The closing date keeps getting kicked down the road. every 10-14 days they're looking for "updated" statements on EVERYTHING!! No urgency at all. I wish I had done a more thorough research on this company. STAY AWAY. Support your local banker instead.