Chad B.
Cancelled annual pass in December of…
Cancelled annual pass in December of 2019. One pass was used by my daughter in June of 2020. I never knew this. I never knew they were charging me monthly still until my bank reached out due to the card being expired. I contacted Seaworld Orlando and they couldn't find any records of the online cancelation or the phone in one I did the same day. They offered to cancel my account and that was it...well I already did that and they have been charging ever since. The supervisor went into an automated call termination as soon as I mentioned contacting the bank and leaving reviews online then she hung up on me.



