MATTHEW W.
A good experience moving from Northern California to Northern Italy
We moved a load of personal belongings from the San Francisco Bay Area to Northern Italy, and chose SDC. Our experience with them from start to finish has been very good. The estimating process was straightforward. SDC were not the cheapest we spoke to but we felt their price was very reasonable and our actual costs came in under the original estimate. The logisistics and documentation team were great -- there was a mechanical glitch on pick up day with the truck, but they made sure that the truck got to us, and were very reassuring in the process. The quality of the packers was very good -- nothing was damaged when we received the shipment. The day after the packers picked everything up, it struck me that I hadn't packed one item we had self-packed (a bicycle) well enough, and contacted SDC and they were able to have the packers go back to the warehouse and repack it. They didn't charge me anymore for this than if I had had them pack it at home with the other stuff. We used a partial container (our shipment was less than 300 cu ft) and while this method takes longer, we weren't bothered as we didn't need the stuff urgently. Our new apartment wasn't ready when the shipment was due to be delivered so we provided the address of our temporary apartment, the location of which required a smaller van. and there was an additional charge from SDC's local partner. I was wary about extra charges, as many reviews of moving companies mention them, but in this case I think it was reasonable. In any case, the temporary apartment was on the 4th floor (the original address we gave was on the 2nd floor) and SDC's local partner didn't charge us for the difference. We had been a little nervous about the move as there are many negative reviews for moving companies, but we had a very good experience. We will use SDC again and will be happy to recommend them to our friends.
Response from SDC International Shipping CompanyAug 17, 2023
Thank you, Matthew! We appreciate you trusting SDC and taking the time to write a review !!



