Sfax is an industry-leading HIPAA secure cloud fax service, offering a completely secure way of transmitting electronic documents and protected health information.Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability.
Sfax (scrypt.com) has 97 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · Los Angeles, California
Excellent
97 approved reviews, newest moderated first
Erien
Hello Scrypt, Scrypt is a great addition to our toolbox. We are very pleased with the service, the support, the webinars to present updated offerings and the ease of use. We have not had any trouble with moving to the updated platform. Keep up the good work. Respectfully,
Response from SfaxDec 13, 2016
Hi Erien, Thank you for updating your review and the positive feedback.
Cassie
Overall Sfax works well, I wish it was a little more user friendly.
Amanda
Easy to use. Very nice you can look up old faxes and fax from w/in SFAX
Carol
Very satisfied this this service. We fax letters from a busy doctors office and have been very happy with the faxing as well as the customer service!
Active S.
I like everything about this online fax machine! The only improvement that I would make is to have a confirmation emailed to me for every contact that is faxed to (when choosing more than one at a time). I used to get a confirmation for each contact when choosing more than one at a time, but it recently stopped and I only get a confirmation for the first contact that I sent to. Thank you for this great product!
Response from SfaxDec 7, 2016
Hello, Thank you for your feedback. This is a feature that we do support. Please reach out to our Support team at [email protected] or by calling (888) 447-3707 for assistance.
Helen
This is a good product, gives staff the ability to send secure faxes from their desktops. However, not all our staff have access; we use a central office for sending and receiving faxes. There is no easy way to send received faxes to the recipients without saving the fax and then attaching it to email. And, for staff to send faxes, they have scan the fax, attach it to email and send to the office. Office staff save the fax to their desktops and send through sfax. I would like to see a way for at least the received faxes to be emailed to the appropriate staff from the sfax program and eliminate some of the clunky workflow for front office staff.
Response from SfaxJan 4, 2017
Hi Helen, Sounds like you have a workflow issue we may be able to assist with. Someone from our team will reach out to you to shortly to better understand and provide assistance. Unfortunately, we do not support sending faxes via email as email is not secure. I've included a link below to our blog that will explain why in further detail. https://www.scrypt.com/blog/why-fax-is-more-secure-than-email/ Thanks, Scrypt
Casandra
Sfax is great, never have any problems. Can use it from anywhere which makes it very convenient.
Brian
Support turnaround is very fast, but you'll probably never need it because everything functions perfectly out of the gate.