Gene
Stable if unimaginative product.
We use sfax, very stable if unimaginative product.
Response from SfaxMar 7, 2017
Thanks for your review! If you have ideas for improving the product we'd love to hear from you!
Sfax is an industry-leading HIPAA secure cloud fax service, offering a completely secure way of transmitting electronic documents and protected health information.Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability.
Sfax (scrypt.com) has 97 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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IT & Communication · Spring Valley, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · Los Angeles, California
Excellent
97 approved reviews, newest moderated first
Gene
We use sfax, very stable if unimaginative product.
Response from SfaxMar 7, 2017
Thanks for your review! If you have ideas for improving the product we'd love to hear from you!
Crystal R.
Very fast processing time. I highly recommend this service.
David
Rating scale is very flawed. Great is not a valid label between Average and Excellent. There is no difference between "Great" and "Excellent". The appropriate rating scale labels should be: "Very Poor/Poor/Average/Good/Very Good" "Great" should be labeled "Good", and that would be my rating of Scrypt/Sfax. The results you are receiving from this flawed poll will likely skew more positively than they should, and the information will not be very valuable to you.
Greg
The cost of the service seems too high.
Response from SfaxFeb 1, 2017
Hello Greg, We'd like to get more feedback from you regarding your review. Someone from our team will be reaching out to you soon.
Ann
Makes my life easier!
Adam
I get emailed monthly from a different salesperson trying to sell us the next package up because we get overages on our current plan. The next tier up will cost us MORE than what paying the overages would. I explain this to a different salesperson on a monthly basis. It's really frustrating. The service itself is simple and straightforward. I've always been satisfied with the system.
Response from SfaxJan 26, 2017
Hello Adam, We appreciate you taking a moment to provide feedback. Someone from our Account Management team will review your account in detail and follow up with you as we want to ensure you're on the most cost effective plan for your usage. Please contact us at [email protected] if you have additional questions or concerns.
Dr. J B.
We love the sFax system... we can access it from any of our office locations, it meets the security levels required in our field, and it's always easy to retrieve and resend anything when necessary. We couldn't be happier!
Jeffrey
We had trouble with the previous service we used, efax, which produced many errors and prices fluctuated wildly. Sfax is predictable and does what it claims to do.... also it is HIPAA compliant which is a big deal for what we do in chiropractic. We have no complaints about Sfax.