Chris
This has worked perfectly for us for 2 years now.
We use this daily and it works as advertised.
Sfax is an industry-leading HIPAA secure cloud fax service, offering a completely secure way of transmitting electronic documents and protected health information.Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability.
Sfax (scrypt.com) has 97 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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IT & Communication · Spring Valley, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · Los Angeles, California
Excellent
97 approved reviews, newest moderated first
Chris
We use this daily and it works as advertised.
Gregory
We are unable to receive all faxes. 5% of income faxes are never received and we have to direct people to fax to our back office fax line Update: I have tried multiple times to have this issue resolved through support. I am told the person sending the fax has a problem with their phone line. but yet they can fax to my back office fax no problem. Tell me how that makes sense?
Response from SfaxDec 5, 2016
Hello Gregory! Sorry to hear about your experience. Please contact us at [email protected] so we can troubleshoot this problem and make faxing easier for you. Thanks! Scrypt
Ally Clinical D.
Sfax meets all required needs. Thanks!
Ann
I have nothing but praise. Good rates and good service.
Andrew
We replaced another service with SFax and have never looked back! Better price, more flexibility, fast easy to access service, more users, better control panel, the list goes on! I strongly recommend this company and service to anyone needing a secure HIPAA compliant faxing method.
Angela M.
From start to finish, set up & use Scrypt/Sfax has been amazing. It solved our fax machine issues while keeping HIPPA compliant.
Alvaro
This is an easy to use system to send and receive secured faxes. The program works flawlessly. It seems to me some difficult to contact help on demand. they offer only email help. Beside this, I would recommend it to everyone that needs a fast, easy accessible system to send and receive faxes. It is like having a real fax machine!
Response from SfaxDec 7, 2016
Hello Alvaro, We do offer phone support and apologize for not making that more clear. You can reach out Support team by phone at (888) 447-3707. Thanks, Scrypt
M. O.
I am not a heavy user of secure fax, however I am a critical user. I chose Sfax because it was the only one at the time which offered HIPAA security and also didn't require a big buy-in or monthly fee for occasional users. The security is still there but recent changes have made it less practical for occasional users like myself. If that does not apply because you are a business user, I can recommend Sfax without reservations.