Allan F.
No service and monthly payment dont work.
They have good courses, but their abn. solution, with monthly payment does not work at all (from Denmark). I have activated my Paypal account and paid, but still no access to Premium Subscription, and already first time and now when it should go automatic. Customer-service write, "it will happen automatic", no it dont. And if I have to fight every month I will find another place. Bad customer care and service in general answer for reply: I already payed with Paypal, like first time. Do you want me to pay one more time ?? I triede the link you sent to me before, first time in January and now again, in dont work. I sent my reciept for paymen to the ticketsystem and directly to you by mail.
Response from SCRUMstudyMar 10, 2023
Dear Allan, We apologize for the inconvenience you experienced while trying to make a payment for your VMEdu Premium Subscription. Our team is aware of the payment issue and is currently working to fix it as soon as possible. In the meantime, we have sent a separate email to you with details to make the payment through an alternate payment link. Once we receive the payment, we will create a subscription profile for you and grant you access to the VMEd Premium Subscription. Please note that your subscription will renew automatically every month. Again, we apologize for any inconvenience this may have caused and appreciate your patience and understanding as we work to resolve the issue. If you have any further questions or concerns, please do not hesitate to contact us. Best Regards, Support Team SCRUMstudy.com