SCRUMstudy™ is the global accreditation body for Scrum and Agile certifications. It has authored the SBOK® Guide as a comprehensive guide to deliver successful projects using Scrum. SCRUMstudy™ works through its large global partner network of Authorized Training Providers (A.T.P.s) to deliver training and certifications. Important certifications provided by SCRUMstudy™ include Scrum Fundamentals Certified(SFC™), Scrum Developer Certified (SDC®), Scrum Master Certified (SMC®), Scaled Scrum Master Certified (SSMC™), SCRUMstudy Agile Master Certified (SAMC™), Scrum Product Owner Certified (SPOC®), Scaled Scrum Product Owner Certified (SSPOC™) and Expert Scrum Master Certified (ESMC™)
SCRUMstudy (scrumstudy.com) has 215 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
scrumstudy.com
Website
scrumstudy.com
Category
Education Services
Location
Avondale, Arizona, Arizona
Listed on Five Star Index
2026
About these reviews
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The company replied to 75% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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They will sign you up for classes that you don’t want or need, then after they charge you they will not refund it even if you didn’t want in and never used the service. terrible customer service!
Response from SCRUMstudySep 22, 2026
We’re sorry to hear about your experience and understand how frustrating it can be to feel that you were enrolled in a course you did not intend to purchase.
We take concerns regarding course enrollment, payments, and customer support seriously. We would appreciate the opportunity to review what happened and see how we can assist. Please contact our support team with your registration details so that we can investigate the matter and provide appropriate assistance.
Thank you for bringing this to our attention. We value your feedback and are committed to improving our customer experience.
Best regards,
SCRUMstudy Team
TH
Thomas
The worst e-learning and customer service I've ever experienced
The course material is below average and the customer service even worse. Took a Scrum Master Certified course through Teknologisk Institute in Denmark, which use Scrum Study for the certification process.
Read the book and took the e-learning. Just bad. E-learning voice over has been retconned with 2-3 different voices for 2-3 min videos. Overall the E-learning is just bad and not very helpful.
The book is decent but repetitive and lacking perspective, cases and examples. Overall the course material for Scrum Master is inefficient.
Also had a horrible experience with customer service. Missed an exam because of US - Denmark differences in timezones. For some reason my exam was at midnight instead of midday. Wrote to the customer service several hours in advance, and they barely bothered to read my ticket. Just responded with a generic automated response.
I'd give them 0 stars, but thats unfortunately not possible.
For reference my customer ID is 1742138, so don't try to delete this review.
Response from SCRUMstudyDec 18, 2023
Dear Thomas,
We sincerely appreciate you taking the time to share your thoughts and concerns regarding your Scrum Master Certified course experience with SCRUMstudy. We understand the importance of your feedback, and we genuinely apologize for the challenges you've encountered.
Your detailed input is invaluable to us, and we want to assure you that we have forwarded your feedback to the dedicated team for a thorough investigation. We understand the impact that a less-than-ideal learning experience can have, and we are committed to addressing each of the issues you've raised.
Regarding the e-learning content, we acknowledge your observations about the varying voices and recognize the need for improvement. Our team is diligently working on enhancing the quality and consistency of the e-learning modules to ensure a more seamless learning experience for our students.
We are truly sorry for the inconvenience you faced with the exam scheduling and the subsequent customer service experience. Your case has been highlighted to our support team, and we are taking immediate steps to improve our response mechanisms to ensure a more personalized and attentive customer service experience.
We deeply regret any frustration this situation has caused you, and we genuinely appreciate your patience and understanding. We are committed to learning from this experience and making the necessary improvements to ensure that future students receive the high-quality education and support they deserve.
Thank you for your valuable feedback, and we hope to have the opportunity to regain your trust in the future.
Best Regards,
SCRUMstudy Team
SM
Sourya Mohan B.
SCRUMstudy
SCRUMstudy - Global Accreditation Body for Scrum and Agile Certifications , Vmedu.Jo , @Getcertnow all these are fake and scam organization don't enrol for any courses from them.Not recognised by any top IT company TCS, Infosys, IBM, Accenture, Capgemini, Wipro etc. So whatever this fake company suggests don't ever fall prey to their false information. A legitimate company have 85% cancellation fee in the name of refund. Wow we are so foolish and you people are so smart.
Response from SCRUMstudyFeb 10, 2023
Dear Sourya,
This review is factually incorrect. SCRUMstudy’s 2100+ Authorized Training Partners provide multiple options including a full refund to the students in case of any issues and the refund request falls under the terms and conditions. Read through the cancellation policy listed by some of our top A.T.P.s:
Cancellation Policy (if student opt for a refund) : Cancellation within 12 days of the course commencement date: There will be an 85% cancellation fee and all refunds will be processed, and payments made to students within 30 days of receipt for a course cancellation request.
Cancellation within 5 days of the course commencement date: No money is refundable. We do understand that sometimes things do not go as per plan. In case you are not able to attend a particular program because of some changes in plan, we recommend that you reschedule the class rather than cancelling it completely.
SCRUMstudy™ is owned by VMEdu, Inc - a company registered in Frederick, Maryland, US, with its corporate office in Phoenix, Arizona, US. As a pioneer in Scrum and Agile, SCRUMstudy™ has been awarded several prominent trademarks and copyrights by United States Patents and Trademark Office (USPTO) and United States Copyright Office. For more details about VMEdu®/SCRUMstudy™ trademarks, please visit the United States Patents and Trademark Office website - https://www.uspto.gov/
SCRUMstudy™'s extensive experience in managing Scrum/Agile certifications has made it an established and reputable brand in the industry. The SBOK® Guide and associated SCRUMstudy™ certifications are widely reputed and accepted by 7,500+ companies from 150+ countries including several Fortune 500 companies such as Apple, IBM, HP, Bank of America, AT&T, Dell, Lenovo, Nokia, Johnson Controls, Kennedy Space Center, US Army, Verizon, Lockheed Martin, PepsiCo, etc.
SCRUMstudy™ has a training partner network of 2,100+ Authorized Training Partners in 90+ countries, making it the most popular Scrum/Agile Accreditation Body globally. For feedback on SCRUMstudy™, check out other Trustpilot reviews, LinkedIn groups, and LinkedIn pages
Furthermore, the feedback that we get from our corporate clients/students for our courses continues to be excellent. Please refer to the links below:
https://www.scrumstudy.com/aboutus/corporate-testimonials
https://www.scrumstudy.com/aboutus/student-testimonials
If you have any issues, we would request please contact the Authorized Training Partner for a proper resolution.
Best Regards,
Team SCRUMstudy
AS
Andy S.
Don't be fooled by all of the fake 5…
Don't be fooled by all of the fake 5 star reviews. ScrumStudy has a habit of creating false reviews (look at this book on Amazon). The SBOK is NOT affiliated in anyway with Scrum, and indeed the creators of Scrum have pushed back on this guide as everything that is wrong with doing Scrum.
The authors are NOT know in the Agile/Scrum community, and all seasoned agile coaches and scrum master do not promote Scrum Study or this book.
I'm not a 'competitor'; I'm an Agile Coach who has extensive experience in the industry and know that very few experienced practitioners support ScrumStudy. NONE of the original signatories to the Agile Manifesto support ScrumStudy, and their response to every negative review is the same 'cut and paste' answer. Form your own opinion.
Response from SCRUMstudyDec 29, 2022
This is a factually wrong statement, most probably made by a competitor of SCRUMstudy™. The Amazon reviews being referred to are pretty outdated and a decade old. We suggest checking the current reviews/feedback on Amazon that clearly state why the SBOK® Guide is rated 4.3/5.
The SBOK® Guide was developed as a means to create a necessary guide for organizations and project management practitioners who want to implement Scrum, as well as those already doing so who want to make needed improvements to their processes. It is based on experience drawn from thousands of projects across a variety of organizations and industries. The contributions of many Scrum experts and project management practitioners have been considered in its development.
The SBOK® Guide Fourth Edition adds to the collective contributions of experts in Scrum and project delivery. In particular, feedback from the global Scrum community played a large role in identifying improvements and additions to the SBOK® Guide. Its development has truly been a collaborative effort from a large number of experts and practitioners in a variety of disciplines
SCRUMstudy™ is owned by VMEdu, Inc - a company registered in Frederick, Maryland, US, with its corporate office in Phoenix, Arizona, US. As a pioneer in Scrum and Agile, SCRUMstudy™ has been awarded several prominent trademarks and copyrights by United States Patents and Trademark Office (USPTO) and United States Copyright Office. For more details about VMEdu®/SCRUMstudy™ trademarks, please visit the United States Patents and Trademark Office website - https://www.uspto.gov/
SCRUMstudy™'s extensive experience in managing Scrum/Agile certifications has made it an established and reputable brand in the industry. The SBOK® Guide and associated SCRUMstudy™ certifications are widely reputed and accepted by 7,500+ companies from 150+ countries including several Fortune 500 companies such as Apple, IBM, HP, Bank of America, AT&T, Dell, Lenovo, Nokia, Johnson Controls, Kennedy Space Center, US Army, Verizon, Lockheed Martin, PepsiCo, etc.
SCRUMstudy™ has a training partner network of 2,100+ Authorized Training Partners in 90+ countries, making it the most popular Scrum/Agile Accreditation Body globally. For feedback on SCRUMstudy™, check out other Trustpilot reviews, LinkedIn groups, and LinkedIn pages
Furthermore, the feedback that we get from our corporate clients/students for our courses continues to be excellent. Please refer to the links below:
https://www.scrumstudy.com/aboutus/corporate-testimonials
https://www.scrumstudy.com/aboutus/student-testimonials
To know more about SCRUMstudy™, download the free SBOK® Guide, and access free Scrum webinars, or to get a free Scrum Fundamentals Certification(SFC™), please visit www.SCRUMstudy.com
Best Regards,
Team SCRUMstudy
GC
Gavin, C.
It is NOT the Global Accreditation Body for Scrum and Agile Certifications
Let's be clear. They are NOT the "Global Accreditation Body for Scrum and Agile Certifications" as they claim because there is no Global Accreditation Body for Scrum and Agile Certifications. They may have registered themselves in the USA but they are based in India and very high turnover of salespeople. Look at their reviews. Lots and lots of profiles with only one review.
I am an Agile Coach and Scrum Master and in the industry, we have very real worries and concerns about this business. It is not legitimate. It is poor quality and misleading and is doing only harm to our industry.
Response to their reply. Couldn't find anyone registered under my name? That's because all you can see is "Gavin, Cheshire".
Registered in USA. Yes, they do have an office registered in the USA but ALL of their staff work in India.
To be very clear about this. They are NOT the awarding body for Scrum. They are NOT an awarding body ANY Agile approach.
I am a professional Agile Coach.
EDIT: Ignore their reply below. You can see it is a copy n paste message because they receive so many complaints. They ARE NOT based in USA. Office registered there but staff are in India. It is all a scam.
Response from SCRUMstudySep 13, 2022
This is a factually wrong statement, most probably made by a competitor of SCRUMstudy™. We checked our records and did not find any courses registered under your name.
SCRUMstudy™ is owned by VMEdu, Inc - a company registered in Frederick, Maryland, US, with its corporate office in Phoenix, Arizona, US. As a pioneer in Scrum and Agile, SCRUMstudy™ has been awarded several prominent trademarks and copyrights by United States Patents and Trademark Office (USPTO) and United States Copyright Office. USPTO (www.uspto.gov) has officially granted the following trademarks to VMEdu®/SCRUMstudy™:
SBOK®
SMC®
SPOC®
SDC®
SCT®
SFC™
SCRUMstudy™
VMEdu®
Also, the United States Copyright Office (www.copyright.gov) has awarded VMEdu® the copyright for A Guide to the Scrum Body of Knowledge (SBOK® Guide). For more details about VMEdu®/SCRUMstudy™ trademarks, please visit the United States Patents and Trademark Office website - https://www.uspto.gov/
SCRUMstudy™'s extensive experience in managing Scrum/Agile certifications has made it an established and reputable brand in the industry. The SBOK® Guide and associated SCRUMstudy™ certifications are widely reputed and accepted by 7,500+ companies from 150+ countries including several Fortune 500 companies such as Apple, IBM, HP, Bank of America, AT&T, Dell, Lenovo, Nokia, Johnson Controls, Kennedy Space Center, US Army, Verizon, Lockheed Martin, PepsiCo, etc.
Also, SCRUMstudy™ has a training partner network of 2,100+ Authorized Training Partners in 90+ countries, making it the most popular Scrum/Agile Accreditation Body globally. For feedback on SCRUMstudy™, check out other Trustpilot reviews, LinkedIn group, LinkedIn page or read through our student feedback (https://www.scrumstudy.com/aboutus/student-testimonials).
To know more about SCRUMstudy™, download the free SBOK® Guide, and access free Scrum webinars, or to get a free Scrum Fundamentals Certification(SFC™), please visit www.SCRUMstudy.com
Best Regards,
Team SCRUMstudy
BE
Becky
Bad training, worse "customer service"
I paid for the Scrum Master training to the tune of 450.00. I waited an unusually long amount of time between responses from the company. Eventually I was sent training materials and by that time, my access to the course was flagged to expire. The course expired before the training era staff ever responded to me. I disputed the charge and could not come to a resolution with the staff member who called me and literally yelled at me for wanting more information on what happened and an in-writing resolution before closing my billing dispute.
From what I could tell, the course is just a machine voice reading their home cooked book. I was extremely skeptical to purchase this course. I should have listened to my gut. Positive reviews must be fake or incentivized.
Videos were cheap, UI was cheap/sloppy, chapter test UI was worse than anything I've seen on the internet since the 90s.
Response from SCRUMstudyMay 4, 2022
Hi Becky,
We are sorry for the inconvenience caused to you.
Please note that SCRUMstudy typically has several thousand students on its website daily, and we try our best to provide the best customer support to all our students. Our team confirmed that we have not received any service ticket or email from you regarding course expiration or billing dispute. Also, the course materials are developed by Scrum experts and co-authors of the SBOK guide and have been hosted on a global state of art LMS platform with all advanced features.
SCRUMstudy’s 2100+ Authorized Training Partners provide multiple options including a full refund to the students in case of any issues. If you have any issues, we would request please contact the Authorized Training Partner for a proper resolution.
Also, the SBOK® Guide and associated SCRUMstudy™ certifications are widely reputed and accepted by 7,500+ companies from 150+ countries including several Fortune 500 companies such as Apple, IBM, HP, Bank of America, AT&T, Dell, Verizon, Lockheed Martin, and PepsiCo.
Best Regards,
Team SCRUMstudy
RT
Racheal T O.
ScrumStudy is a FRAUD
ScrumStudy is a FRAUD! They steer you either through their syndicate "The Training Era" or other means. The training itself is subpar. I would give them a zero star if that were possible. Beware that all the positive reviews and accolades comes from their own agents posing as outsiders.
Response from SCRUMstudyFeb 8, 2022
Dear Racheal,
This review is factually incorrect. SCRUMstudy’s 1500+ Authorized Training Partners provide multiple options including a full refund to the students in case of any issues. If you have any issues, we would request please contact the Authorized Training Partner for a proper resolution.
Also, the SBOK® Guide and associated SCRUMstudy™ certifications are widely reputed and accepted by 7,500+ companies from 150+ countries including several Fortune 500 companies such as Apple, IBM, HP, Bank of America, AT&T, Dell, Verizon, Lockheed Martin, and PepsiCo. Also, SCRUMstudy™ has a training partner network of 1,700+ Authorized Training Partners in 90+ countries, making it the most popular Scrum/Agile Accreditation Body globally.
Best Regards,
Team SCRUMstudy
SS
Syed S.
SCRUMstudy has the worst customer…
SCRUMstudy has the worst customer service. Absolutely horrible when trying to reach someone or find a solution in a timely manner.
Response from SCRUMstudyMar 9, 2020
SCRUMstudy typically has several thousand students on its website daily, and we try our best to provide the best customer support to all our students. Our team has confirmed that all your issues have been resolved to your satisfaction and you have acknowledged the same as well. Please feel free to reach out to us at https://www.scrumstudy.com/aboutus/contact-us for any further assistance. We will request you to join the SCRUMstudy™ LinkedIn Group with 100,000+ members, where we get several hundred positive feedback from verified LinkedIn students each week - https://www.linkedin.com/groups/6718717
