Julie
Binance BNB wallet required to cash out?!?!?
Update. Just 1 day after initiating my redemption request, the very next morning the 50 usdt had been approved and deposited in my brand new metamask wallet. So, one more star for Scrooge! I won't give 5 stars until Scrooge stops using Binance. I can't get my usdt out of metamask without buying $20 bucks worth of BNB tokens first! So, its still not great, not very sincere about paying you if you can't turn it into something spendable without an additional investment. Right? I just opened an account with scrooge casino yesterday after receiving an offer from them in my email. The sign up process was glitchy and required about 3 tries with closing and reloading the site to finish my registration and another 3 restarts to get the promo I was offered in the email. Playing the games was easy, but no wins at all at first. I bought another package, with 25 dollars in sweeps coins. Looked up the highest rtp games and played several. Finally got a decent win that took me to $53.00. So, I went to cash out. You have to have a BNB block chain wallet!! Um. I don't do BNB because- check the binance reviews right here in trust pilot to see why. They are very bad. So, I trust metamask, and I download that wallet, which supports BNB. Then I connect it on the redemption page. Nothing Absolutely nothing happens. No Info, no message, nothing points to the redemption or to the wallet connection. ( it showed the initial connection authorization dialogue, that's all) So. I contact support. I received an email address. I write to the email address and I am still waiting for a reply. I don't know how it will work out, but my big question is: WHY ARE THEY USING BINANCE WHEN THAT COMPANY HAS THE WORST REPUTATION IN THE INDUSTRY FOR RIPPING OFF THEIR CLIENTS? WHY REQUIRE ME TO GET A BNB COMPATIBLE WALLET TO REDEEM? I am feeling very suspicious right now. I will absolutely come back and follow up immediately upon the completion of my payout request. And, if they answer my questions, I will share those answers as well Good Luck Everyone.
Response from SCROOGE CasinoFeb 27, 2025
Ask our team in support chat. Certainly they will give you a little bit of BNB so that you can trade it. Sincerely the SCROOGE Team.




