SCROOGE CasinoReviews of scrooge.casino

Great site to play on. Great redemption time and a variety of games. Keep the wins coming!!

Scrooge casino is the best out there ...I've been playing every online casino for 3 years and Scrooge is hands down the best!! Their customer service is awesome and they have the best promotions!! 🩵🩵🩵🩵

To start, if I could give it 10 out of 10 I would. Scrooge is so much more than an online casino. It's a community, a family a home online. Their complete staff is amazing. The new infrastructure they have been rolling out is on point. From the CEO, to the moderators and everyone in between you get nothing but respect, kindness and understanding. The selection of games is vast. The platform is so easy to navigate. I did my first redemption and it not only was extremely easy but it was super fast, and I mean fast. This Casino is like no other. It's all about faith, charity, giving and community If you don't visit Scrooge, you are missing out. #scroogeisthebest

Well to start this gaming site is unlike any other. From the CEO down the line they are extremely responsive and helpful. Any issue ever brought from me was handled in record time and always a good communication and solution provided. The site is smooth a runs terrific and the game selection is massive. I always have no issue from logging in to adding funds to actual game play. The promos and daily rewards are unmatched compared to other gaming sites. If you want a great gaming experience with no worries if anything ever was an issue, the Scrooge is it. A+++++ Vault Fire🔥🔥🔥🔥

Worst casino ever .. had my account with them for around 2 years and verified it and even redeemed a few times and then one day they rejected my redemption and said I had to submit some documents for a account audit so I did and then they closed my account and kept my 200 in winnings and said I broke there rules by using my fiancees debit card to make a purchase and they didn’t have to make all there policy available to customers. But yet it was never an issue all the other times …

I joined Scrooge Casino about a month ago, and I have had nothing but good experiences with all aspects. I haven't won a significant amount yet, but I have only been able to make a couple small purchases and collect my daily bonus, so my time will come soon; I have faith in that. Scrooge is a community, the CEO, mods, and support staff are very responsive to players, and interact on a daily basis through their FB group (the Vault). Aside from the great customer service, Scrooge Casino gives back to the players, and more importantly, to good causes. They are in the process of building an orphanage, the first of many I think, and they seem to have a genuine desire to do good with their proceeds. They care about making a positive impact in their players lives, and in the world beyond. So often, there is a negative connotation when one thinks of casinos and gambling, but Scrooge is trying to put some good back into the world to make lives better.

I submitted a redemption request for $8,000 in winnings on June 1, 2025. The next day, I received an email stating that my redemption was rejected and that a follow-up email would explain the reason. That follow-up never came. When I contacted support, they simply told me my account had been permanently closed for “violating the Terms of Service,” but refused to explain what I had supposedly done wrong. I was never warned, flagged, or given any chance to appeal. I’ve been locked out of my account, my funds were withheld, and they’ve stopped responding entirely. I’ve reported this to multiple agencies, including the DOJ, my State Attorney General, consumer protection services, and the Indiana Gaming Commission. However, it appears Scrooge Casino may be using a sweepstakes model to avoid regulatory oversight. DO NOT trust this platform. They WILL shut your account down without explanation if you try to redeem a big amount. Also before the company tries to deny this - I have proof of everything I am saying!

UPDATE: I finally got thru the verification process with my bank statements, and was paid. Thank you Scrooge! I have updated my review from 3 to 5 stars! I loved Scrooge Casino until I had a $2,000 win that I was sooo excited about, but am having a heck of a time getting paid! Now they have BLOCKED me from their site. I had been paid smaller amounts a couple of times, so figured this pay would be no problem, but then they demanded to see all cards I paid with, which I understand, but then also wanted all cards with FULL FDIC bank statements in PDF, which seems a strange demand compared to other casinos! I pay with a card, and the money redeemed goes back onto a card. What do bank statements have to do with that process? I have since sent them FDIC PDF Full bank statements and have still not heard back, and my patience has worn thin, considering they say FAST REDEMPTIONS of 24 hours or less, and I've been waiting 7 days now. Once I get paid, if I do, I will update my review to 5 stars. Afterall, the proceeds from Scrooge casino members goes to building orphanages for children (I think), and the CEO seems to be a really good guy. Bottom line is, I just want to be paid the $2,000 redemption I earned from my play. Thanks! Tammy7253