Scout & NimbleReviews of scoutandnimble.com

Looking at this item for some time. Got it on sale at a great price.

We’re renovating our Naples FL home, damaged in the recent hurricane. I ordered two lovely sconces from Scout & Nimble and then realized I had previously purchased those lights. I wrote to customer care for instructions. What I didn’t expect was the kindest note from manager Diana Harris, who not only explained return procedures, but wrote to me again when my shipment arrived, to advise credit was processed. In this age where at most businesses, no live persons even answer the phone, you guys are wonderful.

Hands down the best Customer Service. Diana went above and beyond to make my nightmare (delivery issue) right. You are the best Diana!!

Very pleasant and helpful sales rep!

Quick & Easy and Hannah was very pleasant and accomdating to work with

Great customer service! Helpful and knowledgeable. I can always trust S/N to offer stylish decor.

I was initially thrilled to find a table here that had been eternally backordered at another company. After waiting 18 months, I was able to get this one from Scout & Nimble after only 2 months. Unfortunately, the table had a manufacturing defect but the delivery people advised that they could photograph the issue and leave the table so we could still use our dining room. Diana in their support team offered to repair or replace the table top, and a new one was delivered, installed, and the old one removed within another month or so. Overall, very responsive customer service, while it was unfortunate to have an issue at all, I will definitely shop here again.

One item was packaged poorly with item exposed to breakage and second item was returned by Fed Ex to vendor due to damaged product. It took over a month to receive replacement. Delivery company had incorrect phone number and could not deliver until customer called company to investigate.