Response from Scott Arms Dental PracticeJan 7, 2025
Thank you for taking the time to share your recent visit to us 😊
SS
Susan S.
The staff are wonderful
The staff are wonderful. The reception staff are so kind. I had a late night emergency appointment and all the staff are working so hard. Everything was explained to me from the first phone call.
Response from Scott Arms Dental PracticeJan 7, 2025
Thank you, Susan, such lovely comments for us to read and pass on to the team 😊
RS
RSB
Totally amazing service provided by…
Totally amazing service provided by this dental practice.
Everyone at this practice was extremely helpful, kind and professional.
The dentist who I was seen by (I'm really sorry, but I've forgotten his name) was honestly amazing, very thorough, he answered all of my questions and hr explained the plan of action.
Thank you for seeing at 10.00 pm, you have honestly helped me.
Highly recommended 10 out 10.
Response from Scott Arms Dental PracticeJan 7, 2025
Thank you so much for this wonderful 5* review of your recent visit to us.
We look forward to sharing what you’ve said with the rest of the team. They’ll be delighted to read this, as all of what you’ve said is exactly what we aim to achieve 😊
We’re are so pleased that we could help you out at 10pm and if you ever need us again, we’d be more than happy to look after you again 😊
MA
Mr Amman A.
I received exceptionally friendly and…
I received exceptionally friendly and efficient service; the practice provided outstanding care. I highly recommend this dental practice.
Response from Scott Arms Dental PracticeJan 7, 2025
Thank you so much for the lovely 5* review 😊
We’re delighted to read that you found our service to be friendly, efficient and cared for, this really does mean so much.
We also really appreciate that you’d recommend us to others, thanks again Amman.
AM
Amanda
Dentist Visit
I'm a very nervous patient and hate any dentist visits. Made to feel totally relaxed in a warm and caring environment
Response from Scott Arms Dental PracticeJan 7, 2025
Thank you, Amanda, for taking the time to share your experience with us.
We really do appreciate your kind words. We understand that feeling anxious is very normal, so for you to say that you felt relaxed and cared for means so much to us as team, as that is exactly how we’d want all of our patients to feel 😊
HB
Heidi B.
Just Wow…
I visited your practice yesterday after (12.35 with Tannay) this was an emergency appointment for a problem that I have put off for 7 whole years due to being petrified of any dental work or any dentist. How wrong I was !!!!
From the moment I walked through the reception door I was greeted with smiling friendly faces, the whole atmosphere was very calm and very chilled, even though very busy the practice runs like a very well oiled machine. It was a joy to hear staff chatting and laughing together - not stuffy or regimental like usual surgery’s.
It was not too long of a wait before a lovely assistant came and fetched me and took me to the most incredible room with a view and Tannay was waiting for me . He was so kind , so patient and so understanding obviously noticing I was nervous he talked me through every single step of what was going to happen and what to expect after . Within minutes my 7 years of suffering was over .
I am so happy to have found The Scott Arms Practice and I have already booked my next appointment. Paying the bill was also a nice experience- no overcharging or feeling of being ripped off !
This practice get a well deserved 10/10 from me . Thank you to Tannay and his nurse ( so annoyed with myself for not asking her name ) you have both restored my faith so hopefully one day I can be proud of my smile again.
Response from Scott Arms Dental PracticeNov 19, 2024
Heidi, thank you so much for taking the time share your recent visit to us – it was so nice for us to read 😊
What you’ve said really does mean so too much to us as a practice and will do to those individuals you’ve mentioned.
First of all, we’re so pleased that we could see you promptly and help you with the discomfort you’ve been putting up with, for so long, and to know whilst doing that we’ve managed to restore your faith – it doesn’t get much better than that for us!
We’ll look forward to sharing what you’ve said with Tanay and Ruby, who was the nurse who looked after you, on Saturday – they’ll be so pleased!
We’ll also make sure the reception team are also made aware of your lovely comments, as this will really put a smile on their faces 😊
We look forward to seeing you again at your next appointment and working with you to get you the smile, you’re happy with 😊
Thank you, Heidi.
GA
Garbo
Great if you are nervous
Highly recommend if you are nervous about dentists then definitely go to Scott arms
Response from Scott Arms Dental PracticeNov 19, 2024
Thank you so much for taking the time to share your positive feedback, on your recent visit to us.
We understand that feeling anxious is very normal when visiting the dentist, so to know we helped you, means a lot to us :)
CU
customer
Friendly staff
Friendly staff, the dentist, they are professional. I would recommend them to friends and family.
Response from Scott Arms Dental PracticeNov 19, 2024
Thank you so much for this 5* review, we’re really grateful to know that you would recommend us to your friends and family 😊
We will certainly pass on your kind words to the rest of the team!
