SciteReviews of scite.ai

Scite.ai is a scam. They charge you without warning, and if you try to get a refund, forget it, you’ll have to go through your bank just to get your money back through a chargeback. The tool itself is useless too, basically a badly tuned LLM in a messy interface. It doesn’t do anything better than regular LLMs, which are way more reliable. Seriously, just avoid this thing completely.

I found the scite.ai tool to be worthless, so I stopped using the trial after less than an hour on the same day. I then discovered that I had been charged a week later. I requested a refund, as the tool did not provide any value to me, but support refused, stating that they do not offer refunds and would be keeping my payment. Since the issue has not been resolved, I am now opening a chargeback through my bank. Absolutely avoid this company. it is run by scammers.

I cancelled my account hours after the 7 dsy period ended as i had not used the service. I was billed and when i emailed requesting a refund (within 24 hr the payment had been collected) i was told no refund can be processed. I asked the case to be escalated via customer support chat and i am waiting for a resolution. Its a shame they wont assist with a a refund the same day the trial period expired.

Not useful for academics. Poor results compared to Perplexity or the Deep Research tools from the big names. While it can find relevant papers in general, based on keywords and search terms (so does Google Scholar for free), it is weak at finding supporting evidence, citations based on the contents of the papers and the criteria, sometimes resulting in false claims. BibTex bibliography export is broken. Everything is an article (there is no concept of preprint, misc etc.), there are no page numbers included, there are "articles" without journal names. The UX is unpolished and sloppy (text spanning in width 75-80% of the screen, it displays dates such as 8/0/2025). What is month 0??

Horrible quality references. Does not refund after being auto-charged despite not using the service that month. Way better platforms out there. Don't waste your time or money.

Watch out when using scite.ai. They charge recurring payments but do not offer a clear or accessible way to cancel your subscription. The page makes managing your own subscription unnecessarily difficult, and if you are pressed for time, you may simply give up and later find yourself charged. A very frustrating experience, and something potential users should be aware of.

unfortunately, sciteai provided me with false claims that it tried to tie to real papers

Testato per il periodo di prova (una settimana), avevo dato la mia carta di credito ma fortunatamente ho avuto il tempo di rimuovere il pagamento automatico dell'abbonamento perchè, semplicemente, non trova nulla. Chiedendo di fare ricerche su un argomento specifico, che riguarda la mia specializzazione di medico radioterapista oncologo, semplicemente non ritorna nulla, o nulla di utile. Google Gemini con l'opzione Deep Research fa molto ma molto meglio.