Vali
Probably the best AI research tool out…
Probably the best AI research tool out there and very quick customer support!

Scite helps students and researchers better discover and understand research through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence.
Scite (scite.ai) has 272 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingEducation Services · New York, New York
Excellent
Education Services · New York, New York
Excellent
Education Services · New York, New York
Excellent

Education Services · New York, New York
Excellent
272 approved reviews, newest moderated first
Vali
Probably the best AI research tool out there and very quick customer support!
Michael G.
I had a trial subscription which I planned to cancel. HOWEVER, the subscription was credited to a wrong email address (!) and therefore I did not even know the sub was active (and have not used the service once). By coincidence I saw that my account was billed 7 days after it has happened and I complained to the customer service I did not want the subscription and that it was even billed on the wrong email address. The customer service argued 7 days after the bill that it was not a reasonable timeline to complain (keep in mind the 14-day term for subscriptions in european law) and just stopped replying after a first email. I will contact my credit card company for a refund.
Rajah A.
The site really helps me looking for trusted literature for my research. But what I really like is that their customer service support is responsive and immediately will take an action to any requests
Just Jill M.
I coach and edit academic writing, mostly for online doctoral students. The document I got at the last stages was a short quantitative one and thankfully only had seven pages of references. Almost ALL of them were fake or inaccurate, and most maddening of all, had doi's that led to completely unrelated articles once I checked in the library of the school in which I've been an English adjunct for 33 years! What an academic disaster this would have been for the doctoral candidate had I not picked it up. I had to fix all the references (taking about 7 hours) and look up some more with more up-to-date research. Stay away from Scite if you value academic integrity or the stability of your present job or future positions. Can you even imagine the consequences for a dissertation with made up or inaccurate references throughout once it is found out?
Response from SciteAug 18, 2026
Thank you for catching this before it reached the committee, that's exactly the kind of review a dissertation needs. Citation accuracy is the core of what Scite does, so we'd like to trace this rather than guess at it. Could you send a few of the mismatched DOIs to [email protected]? We want to to investigate and fix whatever's on our end.
Customer
Scientific research, unlike other AIs, completely relies on real scientific material. However, uploading articles for inspection requires quite laborious work. But it is more trustworthy than other AIs, and this reliability is the most important feature for me as an academic. The MCP feature is also another positive aspect. But still, the language understanding interface should be improved so that many other nationals, whose English is their second language, can have some communication problems.
Lindsey I.
Scite makes literature reviews and looking for reputable research articles a breeze. I appreciate the helpful summaries it provides of applicable articles when you ask a question, pulling the primary focus points from various works that answer your question. It has made my doctoral work so much more efficient!
Linh T.
Scite has become one of the most valuable tools in my research workflow. Instead of simply showing citation counts, it helps me understand how a paper has been cited - whether later studies support, contrast, or merely mention the findings. That context saves an incredible amount of time when evaluating the strength of evidence. The interface is intuitive, the citation reports are well organized, and the Smart Citations feature makes literature reviews much more efficient. As a doctoral researcher, I appreciate being able to quickly identify influential papers while also spotting studies that have challenged previous conclusions. This leads to more balanced and evidence-based research. I also find the browser extension and search capabilities extremely convenient when reading academic articles. Rather than jumping between multiple databases, I can access valuable citation context in one place. Scite is an innovative platform that has significantly improved the quality and efficiency of my academic research. I highly recommend it to researchers, graduate students, and anyone who wants to critically evaluate scientific literature instead of relying solely on citation numbers.
pooja M.
Scite has been a very useful tool for my research. It shows whether a study is supported, questioned, or merely mentioned by other papers, rather than just counting citations. It also shows citation context and warns me if a source has been disputed or retracted. This has helped me write stronger, more reliable literature reviews and has improved my research.