ScispaceReviews of scispace.com

Customer service is very nice and helpful, very efficient

amazing service with detailed explanations from every research paper!

Very quick and to the point response!!

This is excellent Product.

Good customer service!

SciSpace is an exceptionally useful tool for accelerating literature reviews, earning a solid 4/5 rating for its powerful AI Copilot and literature mapping capabilities. It excels at breaking down complex scientific papers, summarizing dense methodologies, and extracting key insights from text or data tables within seconds, which dramatically speeds up the initial stages of a research project. However, it falls just short of a perfect score due to occasional superficiality when parsing highly niche technical formulas or deeply specialized domain logic. While the platform served its purpose perfectly during an intensive period of literature analysis, I have recently decided to cancel my premium subscription renewal as the free features are sufficient for my current routine workflow—nevertheless, it remains a highly recommended asset for anyone needing to digest a high volume of academic papers efficiently.

Scam: $144 "Annual" plan Blocked in 15 Days. Then They "Found" $51.54 After I Threatened a Review. I bought the SciSpace Advanced Annual Plan for $144 on February 26, 2026. By March 13, 2026 - only 15 days later, my account was blocked with a message saying I "exhausted my credits." I emailed support. They ignored the fact that it was an ANNUAL plan and started talking about "7-day refunds" and "monthly renewals" which I never signed up for. They also removed my app history. After I warned them that I would file a chargeback and post this review, something shady happened: They emailed me saying I now have a $51.54 balance in my account. But here is the catch: They still refuse to give me access. To "use" that $51.54, I have to PAY for another new subscription first. So I'd be paying them again to access money I already paid. This proves 2 things: 1. My plan was NOT exhausted. They can turn access on/off whenever they want. 2. This is a bait-and-switch. Sell "Annual," deliver 2 weeks, then lock you until you pay again. They even deleted my payment history from the app. I only have my bank statement and emails as proof. Do NOT buy the "Annual" plan. You will pay $144 and get blocked in weeks. I have filed a chargeback with my bank for "Services NOT Delivered." AVOID SCISPACE.

Scispace is a truly innovative platform, the research output from the model was stellar, and on top of that the customer service was reliable, fast, handled with discretion and very professional. Would highly recommend!