Devon
Good material with spotty delivery.
The actual material and pedagogy is strong, however the delivery is very spotty. It has many tell-tale signs of a company more concerned with protecting their IP than they are with providing their users with a good experience. Video on the android app was frequently unwatchable - to the point where I would use wifi tethering with my laptop to view on a browser when on the train instead of directly on my phone. QBank quiz questions would also fail to render correctly in their app sometimes making numbers or figures unreadable and the question unanswerable. I tried altering fonts and sizes but the figures never rendered when I was patient enough to try it. Even on desktop browsers I would sometimes see video cut out or be unplayable in the Chrome browser. For an education program this expensive I was deeply disappointed with the delivery of the material, although when using enough workarounds to access the materials smoothly the material was generally strong and valuable.
Response from Kaplan SchweserMay 18, 2026
We appreciate you sharing your detailed feedback regarding your experience. We are truly sorry to learn about the difficulties you encountered with video playback on the Android app and desktop, as well as the rendering issues with QBank questions. We are actively investigating these technical problems to improve the delivery of our educational content. Your insights are valuable as we work to enhance our platform. Mark Customer Support