Schwank GrillsReviews of schwankgrills.com

Grill fonctionne très bien.

Overall, it seems to be a great grill. I love how my meat turns out, I love the speed and convenience of it, and I love the way it easily disassembles and cleans up. They sent me a defective unit at first, so I had to send it back, and it took a while for them to send me another one. Now the igniter doesn't work on the new one they sent me, but I don't feel like going through the hassle to send it back in. I'll just light it with a lighter. Overall great product, but you'd expect better quality control from and American company. Maybe I'm being too generous giving four stars, but I do really like the product.

Disappointing customer experience: Immediately after placing the order this review popped up. I didn’t engage with anyone to place the order so in my opinion this review request is premature. I ordered the grill on 12/30 and the unit was not shipped until 1/9 with no communication on expected times to receive the order which could have been helpful. My grill was delivered on a Friday night and after attempting to assemble it, the grill plate itself doesn’t raise or lower level, only the front raises up and the back remains at level one. Since it is the weekend, there is no one available to speak with in customer service. Customer service alone is the reason I am rating low at this point since I have not been able to use the grill. The customer contact number doesn’t list the hours of operation which is frustrating in and of itself. I went with this company because it was made in the USA but I could have already received and been able to use another brand.

Best steak I have ever cooked!

Is there a log in for returning customers

Schwank grills is an amazing experience if you want to have a five star Resturant steak at home. The customer service is like having a friend walk you though all any questions you might have.

I love everything about this grill. I am able to grill the best Ribeyes I’ve ever had with n minutes. They come out so good that I find myself never ordering steaks at restaurants anymore. I dod a couple of times and was disappointed in over cooked steaks. Great grill, awesome cust service, and a pretty snazzy cover I got for it.

Excellent service from Schwank. Easy to order online, quick shipment in a well-packaged box. Setup was a breeze (Other than me swapping out a quick connect on the gas line). The unit worked like a charm the first time - did a tomahawk following the videos suggestions I found online. Looking forward to more steaks and to do a pizza or two. I recommend this.