SCHUTZReviews of schutz-shoes.com

Total scam, awful brand. Paid 30€ for shipping and 60€ for return and the amount returned was was 30€ less.

Really poor quality.. the price is crazy. I can’t believe it. Bought two heels one arrived with rust? And the other had many sewing defects. They sent me two new pairs. The one with sewing defects had very similar issues and the other build quality was horrible. I will never spending money on these again

Low quality shoes. I bought a pair of dressy sandals for a wedding, wore them once and they began to fall apart. I was outside of the return window by a couple of weeks as I had to buy the shoes early to be ready for the wedding. They refused to stand behind their products. This was my first and will be my last experience with Schutz

I ordered a pair of heels from their website. They came in a smashed up box, the shoes were uncomfortable to even try on and very cheaply made. Their return process was horrible and overly complicated. When reaching out to their customer service they claimed I never submitted for a return so I was not able to return even thought I had email confirmation of it. Overall wasted $120 and was rudely spoken to by their customer service.

I bought from schutz 2 pairs of sneakers. One pair came apart after 5 wears, and the second one after 15. Really poor quality. Contacted customer support and they were completely unhelpful, they couldn't care less. When I tried to give a review on their website it never would go through.

This is a follow-up to a no show order that I finally cancelled. I really wanted the shoes so I purchased from Nordstrom. THE SHOES BROKE ON THE FIRST WEARING while I was on vacation. Thankfully, a store was nearby so I could get a shoe that actually functioned properly. They went back to Nordys the moment I got back home.

Used to love this brand, but their quality has seriously declined. As well, their customer service and return process is an absolute nightmare. I do not recommend purchasing from Schutz.com. But, if you must, use a third party so you can avoid their customer service.

Horrible experience. First time and last time. Cheap quality shoes, both pairs. VERY DIFFICULT COMPLICATED TIME COSUMING RETURN PROCESS. Schutz is dishonest and issued me a refund $100.00 short. Expensive gimmic garbage.