Schumacher Cargo LogisticsReviews of schumachercargo.com

The people really made the difference in helping to take the pressure off of my shoulders and I could just think about what needed to go. They were smooth and efficient, and addressed all of my needs and concerns, and managed to pull off a few miracles during the packing.

The teams at both origin and destination were stellar. This was an international move, which means that Schumacher organized the destination company in a partnership of sorts. The packing and loading team at origin were Schumacher employees and this matters because they functioned as a trained team, ensuring nothing was overlooked. They were also kind and respectful. Although I'm still unpacking, I can say thus far that nothing has broken and all of my furniture, some antique, arrived in exactly the same condition - no broken panes of circa 1750 glass or scratches on the wood. For the boxes I'm still unpacking, there are no dents or smashed corners. This speaks to the care taken during the loading process. Additionally, Schumacher charges by volume rather than weight. All the other moving companies I queried for this move charge by weight, and there were considerable discrepancies between estimated weight and the actual weight, which would have been much more expensive had I used these other companies, upwards of 20 to 25%. My experience with Schumacher was excellent from all angles, customer service, pricing, and the actual moving teams. As this is my 14th move, I have had quite a range of experiences, and I can confidently affirm that my experience with Schumacher has been positive. I highly recommend their services.

Good communication, easy to make appointment, fast and good pick up crew. A great way to ship belongings to Europe.

The pick up and pack service was near and quick and performed in a professional way The crew was 0n time and completed the pick up efficiently

We recently moved from the UK to the US through a UK removal company who subcontracted Schumacher cargo logistics to be the local agent for customs clearance and final delivery into our new home. Schumacher got the job done, but the communication was abrupt, sometimes rude, and often unhelpful, and their web portal was far from easy to navigate. Our unpack was outsourced to a 3 party partner, who then outsourced to another company. This would have been fine, but we were not notified of this maze of sub contractors and it was quite confusing on the day of unpacking. To top it all off, we paid for an unpack service however the unpack crew refused to unpack all our belongings and remove boxes. All in all, we were very unhappy with the service provided.

I had an outstanding experience with Schumacher Cargo Logistics, Inc., and I can’t say enough good things about both the company and the agent I worked with, Filip Michelet. From start to finish, they were nothing short of awesome. I’ll be the first to admit—I probably wasn’t the easiest customer. I asked a ton of questions and wasn’t always the most prompt with getting my paperwork in. Despite that, Filip and the team were incredibly patient, professional, and helpful every step of the way. Most importantly, they made sure my cars shipped from Poland arrived safely here in New Jersey without any issues. That kind of reliability and attention to detail is hard to find. If you’re planning on shipping anything internationally, I highly recommend Schumacher Cargo Logistics. Truly top-notch service all around!

Communication

They were efficient initially and responsive; however I wasn't sufficiently advised by them on this move with my small shipment -only 50% filled. Packers were ok, friendly. Communication for me - an individual was lacking - no advice nor any cost saving suggestions; I'm not an enterprise. I'm NOT getting any remuneration, that's sure...only trying to help other individuals like me in difficult situations NOT ENTERPRISES.