ScheelsReviews of scheels.com

I'm a first time online customer with scheels.com. I recieved my order and noticed that the scope rings i ordered were to low. I contacted customer service and i have to say that they were excellent in helping me get the correct item. I couldn't be happier, they went out of their way to help. Thanks so much

long drive, just wish there was one closer to the Surprise, AZ area Love that Scheels is not a corporation and that they do deliver

Called in to ask if I could ship a firearm to them and do an ffl transfer. Sure no problem they said. Firearm was shipped to them and without waiting or contacting me sent it back. The return says that I did not contact them before hand which is a lie. All my contact information would have been on the order and no effort was made to contact me . I have bought several firearms there in the last few months. Now I did not receive the firearm and I pay a restocking fee. Seems ridiculous and costly to me . I will not be buying anything else from them or recommending them to the many people that ask me where to purchase their next gun.

all of the options are really great, staff is always super friendly. the cashier, lukas, was super friendly and fast

DO NOT APPLY FOR SHEELS CREDIT CARD!!!! I shopped on their site for the first time, was going to make a big purchase in excess of $500. They had a promo where if you applied for the card, you got a $75 gift card which you could use on your order "if approved instantly". They even showed the reduced price net of the e-gift card to drive the point home. I do not need another credit card, and I sure don't want the credit score hit for applying, but for the savings, I thought in this case I would. My credit score is WELL north of 800. But when I applied online I got a message that said I would get "written status of my application within 2-4 weeks". This was a total bait and switch and in my opinion, a straight up scam to get individuals to apply for their card. Will not shop with this company and will cancel card when (and if) received. I should have known better, but let my lesson prevent you from falling into their scam.

Each year I truly enjoy shopping at Scheels! The employees go above and beyond to make the experience great!

Let me first say I had never heard of your store. I Googled looking for a Brumate toddy and y'all had one so I ordered online and one of the 3 I ordered arrived damaged. I happened to be coming to Dallas and noticed you had a local store so I went in to exchange. The young lady at Customer Service was AWESOME! She was so nice and genuinely happy to be working there. She directed me to where the Brumates were located and I found them immediately (perfect directions from your associate) found a new one as well as a couple other impulse items! I walked the entire store and was impressed by how well stocked and clean the store was and there were associates ALL OVER willing to help! Very impressive!!! I returned to Customer Service and exchanged the item that was broken. The item was actually now on sale so I was able to return and purchase at the sale price (yay!!) and she was able to ring up the other items I picked up. Truly one of the best shopping experiences I have ever had (I worked retail for years both before my career and then again after I retired I picked up a part time retail job). The young lady at Customer Service deserves a bonus or raise or something! She was the picture of perfect service!

this is my favorite place to shop I am pretty much an online shopper except for this establishment used to go to the one in Texas in Frisco moved to St Peters Missouri visiting family in Wichita brought me here there's a great location in the old Sears in the St Peter's Mall to bring the Scheels to St Peters mo