Adam Smith T.
Schaeffer's CLIENT Service is the Best
First thing Schaeffer needs to do is give their Client Services Rep K.... a raise. She truly puts the "C" in CLIENT Services. We explained that we did not receive the service that we ordered and everything seemed to be screwed up with our account. As soon as she heard our story, K.... contacted us and said she would get to the bottom of what happened. She literally spent the weekend to discover the problem and to fix the problem. We subscribe to over two dozen investment services including Bloomberg, Investors Business Daily, WSJ, and Barron's. We have never seen this type of dedication to track down the cause of the problem and then fix it. She sent us several emails just to make sure the Account was up and running and gave us a free subscription to one of their more popular services just as a sign of good faith. She totally made me feel like I was a "CLIENT" of Schaeffer's Investment Research rather than just another "customer" signing up for their Option Advisory Service, which of course has been a staple of Wall Street for over 40 years. Just wanted to thank her for going the extra mile for a CLIENT.
Response from Schaeffer's Investment ResearchJul 10, 2023
Thank you so much, Adam! I'm happy I was able to resolve the issues with your account and now we're rolling toward a profitable future! :) Please don't hesitate to reach out again in the future.. we appreciate your business!



