Steven C.
Buyer Beware
Buyer Beware! The best thing you can do is to NEVER engage this company. As a customer of a few of its overrated (and money losing trading services), save your money (and your frustration). You will be lucky to get a few profitable trades, but they will never match the outsized returns (of several hundred percent) that its "research" will predict. Schaeffer Investment Research believes its services are "highly proprietary" but that's hyperbolic at best because anyone can recommend unprofitable trades, which is the best that you can expect. The latest service that was purchased from Schaeffer's Investment Research came with a 90 day money back guarantee (and that's on the recorded phone call). However now Schaeffer's wants to change that to mean that you have to use the service for a full 90 days before you can cancel and I NEVER agreed to that. It wants to add additional terms and conditions AFTER it charges you for its service. Fortunately, the phone recording will be all the proof I need. If Schaeffer's was customer service oriented (it isn't), it wouldn't be attempting to worm its way out of this refund. Other dissatisfied customers on TrustPilot substantiate my claim. I regret ever getting involved with this operation. There's nothing "proprietary" about providing losing trades, in spite of what it claims. If Schaeffer's research was so great, there wouldn't be so many complaints and dissatisfied customers, that's just common sense and the truth.
Response from Schaeffer's Investment ResearchFeb 15, 2024
Hi Steven, Thank you for your feedback. To update this situation, I want to confirm that - given this product didn't seem to be a good fit for you - we provided you with a full refund (outside of the terms & conditions that you agreed to) to ensure you were able to move on with your trading goals. We appreciate the opportunity to continue to serve your other active trading programs with us.



