ScalewayReviews of scaleway.com

Attention à l'utilisation de la fonctionnalité "KVM" qui est une belle arnaque organisée chez Scaleway (facturée 0,99€ de l'heure) Si vous ne désactivez pas l'accès, tadaaaa à la fin du mois une facture de (0,99x24x30) => 700€ vous tombe sur le coin du nez.

I started my day well by accidentally deleting the block volume sustaining our production database. Thankfully the support team did everything they could and managed to save my day by restoring it in a timely fashion!

I signed up for this site as I needed a virtual Mac OS for a development course, and their rates were pretty good. After I signed up, I was greeted by a notice about "quotas" - the more that you verify about yourself, the more you would have access to. That's fair, so I provided and verified my credit card, and decided to not do the "optional - upload your state-issued identification" step, because that was just too far outside my comfort zone. I then saw I couldn't create any VMs because my "quotas" were too low. I spoke with customer support and as it turns out, uploading state-issued identification is NOT optional, and all accounts are expected to do it to rent ANY virtual machine - even those that are only 0.10 Euro per hour. I don't appreciate that I was lied to about this being optional. If I knew from the get-go, I wouldn't have provided and verified my credit card. There are no options to remove my payment method, so I now have to rely on support to do that for me. Don't waste your time. Sign up for a different site. If they lie to you about basic details, you shouldn't trust them with critical details.

Fairly okay experience with their S3 solution, it works although the user interface has some bugs. Unfortunately not so good experience with their support. There was an issue with my credit card, but support could not provide me with any details. They asked me to do things which were not possible in their UI, repeated these questions multiple times and at one point changed their language from English to French. While they were quick to reply, their replies were not helpful. I didn't feel like they were trying to help me, as much as try to meet some internal quota for ticket reply time. I was promised a reply from their "expert team", but I never got one. Eventually I resolved the issue myself. It is still unfortunate the only two payment methods are either credit card or SEPA. I think competitors like Hetzner and DigitalOcean offer PayPal, so that should be the minimum, but others like bank transfer should also be possible.

I’ll keep it short. Signed up for their “pay-per-use” M1 mac. Used it for all of 2 hours total and left it alone. Tried deleting it only to find I had to wait at least a month. Tried removing my credit card from file only to find that you CAN’T remove your credit card on file if you have any service with them. A month later I got billed almost $100 CDN, nobody can explain to my why but apparently it’s “in the terms and conditions.” Filing complaint with the competition Bureau

We have Deployed the server and the owner added a Document for the verification. After 12 hours, our server was suspended and they simply told, me it has been done by Trust and Safety team. we invite you to check the existing conversation. I have asked them lots of times why did you reject the document. they never told rejection reason just they mentioned send us document once again. Don't know why they providing service like this but I understood one thing and learned a lesson. CHEAP THINK ALWAYS GIVE CHEAP SERVICE

This company refuses to comply to GDPR requests for account closure and deletion.

worst experience DO NOT even think of trying it. They take hours to reboot the server, you cannot take snapshot. you cannot get any help from support. the ssh seems to be working few minutes ago with private key , askes password with no change in sshd config. their support is non existent. Takes almost an hour to install an ubuntu in a server haha they are joke in the name of cloud service provider