ScalewayReviews of scaleway.com

Can’t really be worse than it is now. Rock bottom

Most unprofessional hosting company I've ever dealt with. If you're looking for long-term hosting, don't bother wasting your time with scaleway. Don't trust them with your personal information, don't trust them to be reliable for hosting. They will find any reason to get your ID (even though they say it's optional). I setup a server, and opened a ticket asking about merging both disks into a single volume. Their reply was "This isn't possible" (any linux user knows it is possible) that was the first red flag. Their support has no idea what they're talking about when it comes to server config. The next day I get a random email saying they noticed an "inconsistency" in my account information that's a "security risk" and would require me to verify my ID. the "inconsistency" is total bullsh**. My details are correct, and my credit card was verified days ago.

Ça fait deux fois en deux ans. J'avais un bon serveur dédié sous Linux chez Scaleway. En redémarrant le serveur tout à fait normalement, il tombe HS. Et l'équipe ne peut pas intervenir, car ils n'ont, soi-disant, pas accès à ces lames. Résultat : après un simple redémarrage, je perds tout. Seules solutions : remplacer le serveur ou me rembourser. Cette fois, j'ai opté pour le remboursement. Bien que le service client soit réactif, je suis très déçu de cette mauvaise qualité technique, qui fait perdre crédibilité et force à Scaleway.

Probably the worst provider I have ever used. - When registering If you have a gmail account you can't register as a company. - ID verification is not optional even though it says it is optional. - Their ID verification software / plugin is garbage. It works somewhat okay on ios but on android it wasn't able to focus properly for me to take the photo. - They can lock your service for no reason at any time. (e.g. if you don't provide ID verification)

Their purchasing system its so confusing, no VAT, no info that prices are ex,VAT, no information abut system configuration, once is installed its over, you can't get refund, their support without any knowelage, response time in hours , copy paste messages,

In ticket #EIMA-3700-FNXV is has so far taken support 2 months to investigate a simple issue with an error restoring from their Object Storage service using UpdraftPlus (the largest backup software for WordPress). No progress so far. They are still looking into it. Their Object Storage server also has an SSL mismatch reported by UpdraftPlus, but it is still uncorrected.

Arnaque au KVM, vous activer l'accès à distance depuis l'instance, et après vous devez créer des utilisateurs. Attention de bien supprimer les utilisateurs et et de bien désactiver l'option Accès Distance, sinon vous vous retrouverez avec une facture hallucinante, sans pourvoir négocier quoique ce soit. Rappel : 0,99€/heure donc 736€ /mois en plus de votre instance ou serveur !! Et on ne vous prévient aucunement d'un quelconque dépassement ou facture 7fois plus que la normale !! Bref, dès que je peux je m'en vais.

Loadbalancer en panne. L'équipe technique lance un diagnostic et reviens vous voir demain matin… Inadmissible pour un fournisseur cloud.