ScalewayReviews of scaleway.com

I tried to use a mac instance. After creating the instance I always received errors and I couldn't use the mac instance. I contacted support and the support couldn't help me. I retried again later and had the same issue. I contacted the support and the support told me that I had to verify my identity in order to use the service. I asked them why they didn't tell this to me before. If I knew that I have to verify my identity I wouldn't have started any instance in the first place. I think they are misleading customers.

Bonjour à tous, Je coche une étoile mais je pense zéro. Scaleway/Online refuse de mettre à jour le PHP au-delà de la version 7.3 sur le type d'hébergement auquel je souscris depuis des années et me renvoie à ses nouvelles offres quasiment au double du coût annuel précédent. Une pratique commerciale que je considère déloyale, mais aussi dangereuse, car elle m’interdit d'assurer les mises à jour sécuritaires de mes sites (par ailleurs attendues par online/scaleway dans le contrat utilisateur, un comble ! ). Et je fais ici abstraction des différents démêlés administratifs que j'ai eu avec l'entreprise concernant des prélèvements réalisés avec 3 mois d'avance et le non-respect des directives de la CNIL concernant la conservation des moyens de paiement. A méditer avant de vous engager. La note obtenue par l’hébergeur parle probablement d’elle-même.

J'ai demandé un conseil par tchat sur la syntaxe d'un code pour les Object Storage. On m'a répondu que le code était bon alors qu'il y avait une erreur (AWS_PRIVATE_S3_REGION_NAME=fr-par au lieu de AWS_PRIVATE_S3_REGION_NAME=PAR). Je ne comprenais pas pourquoi j'avais une erreur et ai perdu du temps pour la trouver. — Par ailleurs, les réponses sont peu sympathiques, lorsque le service n'est tout simplement pas disponible.s

I rend a mac from them. it was a bad experience virtual mac was very slow and the support not answering, I just lost my money also they force you to submit your government ID and verify your credit card maybe they are scammers .

Los peores. Soporte técnico de basura, precio altisimos. Elegir esta empresa es la peor idea que tuve. Edito: ahora me piden que les pague 20€ que "les debo" de un servicio jamás contratado con ellos, y ya habiendo pagado anteriormente 6€ injustamente. Mucho cuidado con esta gente y su prueba gratuita que luego no es nada de gratuita.

This is the worst provider ever. I've bought Start-2-L server from them with specs: Intel® Xeon® D-1531, 32 GB, 2 x 250 GB SSD and 4 failover IPs. Firstly they don't support Proxmox 7, just Proxmox 6 which is outdated. But for Start-3-L which has same processor and just double disk they support Proxmox 7, nonsense. I've spent hours to upgrade Proxmox 6 to 7 and verify that's everything ok (ifupdown2, etc). After that, the ordered failover IPs are blacklisted, so forget to use them for mailing. And now the grand finale, disks are very slow. I've benchmarkd them when I purchased the server and they were normal and from one moment everything goes wrong with disks, and they don't even have parts to replace them. How can they fck up two disks with 1% of wearout??? I guess they regret for selling this server for 23.99€ / mo.

I can only echo all the terrible reviews. Worst support I've ever encountered, they charged me for a server that I was never even able to connect to (technical issue on their side) and couldn't delete, even after they said they wouldn't, and wouldn't delete my personal data.

Despite requesting the cessation of service and deletion of my account (on multiple occasions), Scaleway have continued billing me and threatened to send the debt to collections. I paid previously in good faith, but this is taking the Mickey. Absolutely dire support. Agents could not direct me to the services I had used nor how to cancel them, and seemingly can't suggest how to end the "service".