Started in 2010Our journey began in 2010, and it all started with our groundbreaking product, the heated gloves.These gloves quickly gained popularity and became a sensation among winter sports enthusiasts such as skiers, snowboarders, hunters, and anyone who braved the outdoors during the colder months.
SAVIOR HEAT (saviorheat.com) has 153 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Also known as
saviorheat.com
Website
saviorheat.com
Category
Clothing & Underwear
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 35% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Wir haben ins. 3 Handschuhe bestellt. Bestellung und Versand waren sehr gut. Funktion und Bedienung der Handschuhe sind hervorragend.
Ein Paar Handschuhe wollten wir zurücksenden.
Ich habe wie auf der www beschrieben die supprt@savoirheat 3 x angeschrieben und bisher keine Rückantwort erhalten.
Der Vorgang dauert jetzt knapp 3 Wochen an.
SM
SMD
Didn't even dispatch my order
The company completely failed to dispatch my order.
I chased them after 12 days and, 6 days later got a reply saying they were having issues because of their sale promotion and Christmas, which they had obviously completely failed to plan for even though it happens every year in December.
They offered to "arrange expedited dispatch as soon as possible" and I accepted this offer.
9 days later they told me there had been "an abnormal issue" with my order, and just gave me a refund - so my wife nver got her Christmas present.
NL
N. L. D.
Heated fishing gloves either defective or misrepresented
Bought heated fishing gloves. Company claims 140-150 degree F on high setting. My gloves max out at 100 degrees F. Numerous emails to the company requesting a refund with no real response.
RG
RALPH G.
Schlechter Customer Care
Lieferung kam umgehend, jedoch rücklieferung klappt überhaupt nicht. Bereits seit 2 Monaten mit Hotline im Gespräch. Jetzt soll ich auch noch 30 USD für die Rücksendung zahlen.
SS
Sarah S.
Paid extra for expedited shipping and…
Paid extra for expedited shipping and the worry free option to get the gloves by the holiday. They came late and the claim I submitted for the refunded shipping was approved and the never issued. Tried to contact the managers of the worry free warranty about not receiving the refund and they never responded. Also, this product ships from China, and they don’t seem to have the ability to get them to you by the stated delivery date.
JR
John R.
Warning! Bought heated gloves and sox for…
Bought heated gloves and sox for mountain bike riding and after approx 10 uses over 18months I received a severe burn from the inside of one of the gloves.
This blistered and took a couple of weeks to heal. Contacted company and a nice reply saying they cannot help. Please excercise caution with this company
EV
Edwin Van de V.
electric heated socks
I bought electric heated socks after 1x use the batteries no longer charge so poor quality
Response from SAVIOR HEATJan 23, 2026
Hello,
We’re very sorry to hear about your experience and understand how disappointing this must be.
Please rest assured that all of our electric heated socks come with a 1-year quality warranty. If the batteries stop charging after normal use and there is no evidence of misuse or accidental damage, the issue is fully covered under our warranty policy.
This includes repair or replacement, depending on the inspection result. We kindly encourage you to contact our support team by email with your order information so we can assist you promptly and resolve this properly.
Thank you for bringing this to our attention. We’re committed to standing behind our products and helping our customers.
Kind regards,
Savior Heat Support Team
ES
ep S.
motorcycle use
Purchased battery powered gloves for motorcycle riding. In comparison to wired gloves like Gerbing brand, heat is much lower. For the money, these are ok, keep fingers from being overly cold---feel more like room temperature when riding in weather below 40 degrees F, barely warm enough at below freezing ambient riding. Too new for durability report.
Response from SAVIOR HEATJan 21, 2026
Thank you for taking the time to share your detailed feedback with us. We truly appreciate your honest comparison and your experience using our battery-powered heated gloves for motorcycle riding.
You are absolutely right that battery-powered heated gloves generally provide a different heating experience compared to wired systems like Gerbing, which draw continuous power directly from the motorcycle. Our gloves are designed to prioritize mobility, convenience, and freedom from wires, while still offering meaningful warmth to help prevent fingers from becoming painfully cold in low temperatures.
As you mentioned, in riding conditions below 40°F, the gloves are intended to keep hands closer to a comfortable, protected temperature rather than delivering intense heat, especially in below-freezing conditions at highway speeds where wind chill can be extreme. This is partly intentional — excessive heating, especially in enclosed gear, could potentially lead to discomfort, overheating, or even low-temperature burns with prolonged use. For safety and comfort, our gloves are equipped with temperature-regulating features to avoid those risks while still keeping you warm enough for most riding conditions.
We appreciate you acknowledging that the gloves help reduce excessive cold, even if they may not fully match the heat output of wired alternatives.
Regarding durability, we completely understand your caution and hope the gloves continue to perform well for you over time. If you ever have questions about optimizing warmth (such as heat settings, liners, or fit) or if any issues arise, our customer service team would be happy to assist.
Thank you again for your balanced and thoughtful review—it helps both us and future riders make informed decisions. We truly value your feedback.