SaunaKits.comReviews of saunakits.com

The delivery driver called ahead as requested. He arrived in a timely fashion and placed the huge pallet with the sauna boxed up carefully in our garage. He was most concerned about providing excellent service.

Reached out to SaunaKits while shopping a SaunaLife outdoor cabin and got John Adams. He took a call the same day I inquired and had an itemized quote in my inbox within the hour, which was faster than anyone else I contacted. He was generous with information. He walked me through the product line, answered a long list of written questions in writing, and offered a video tour of a unit in their showroom. He also handed me the contact for the best SaunaLife installer in my area. He also included a maintenance kit at no charge. He is clear that SaunaKits is not the cheapest option and does not pretend otherwise. If you want a dealer who will pick up the phone and put things in writing, he delivers on that.

John and EZ. were fantastic to work with. When a couple glitches arose with my order they were kind, courteous and extremely helpful in correcting the issues. They responded almost instantly to my questions.

I just ordered a 3 person traditional Sauna with the help of Sam and John. I had many questions, concerns (due to space limitations), a prior bad experience with a different sauna company, and my preferences for the look of the outdoor sauna. They walked me through all my options, answered all my questions, and provided links to an install video and manual instructions for the installer. Their customer service is excellent!

The customer Service Department! Keep Ez as long as you can! The best source of customer service that I've seen in a long time!

Couldn’t have gone better! The SaunaLife 3-Person Cube (CL4G) is amazing. Assembly took some time, but came together really well. We’ve been enjoying it all year in Denver with zero issues.

Matthew was very responsive and helpful with the questions I had prior to purchase.

Always answer the phone without an automated messages. Knowledgeable staff helps resolve any issues.