SaunaKits.comReviews of saunakits.com

Outstanding experience from start to finish. I spent weeks researching outdoor saunas for a mountain property at nearly 9,000 ft elevation — not a straightforward project — and John at SaunaKits was genuinely the most knowledgeable person I spoke with throughout the entire process. He took the time to understand the specific requirements (altitude, capacity, sightlines, heater sizing) and guided me to the right unit without ever feeling like I was being upsold. The SaunaLife CL7G exceeded expectations. Full glass front, two opposing benches with real 6-person capacity, over 7 feet of headroom — everything as described. Shipping was well-organized and the assembly was straightforward enough for our GC to handle in a couple of days. If you're looking for a vendor who actually knows their product and will take the time to get the spec right for your situation, SaunaKits is the one. Highly recommend.

Matthew Adriano was fantastic to work with as I explored and honed in on the right electric sauna stove for my planned needs. Unfortunately, I have had to put the project on hold for now, but throughout the exchanges I had with Matthew he was extremely helpful and informative; patient with all my questions and learning. I could not have asked for a better person to help me identify the right stove. I am most appreciative.

They were easy to work with, and my Sauna is awesome! I got it fast and it is great quality.

The best way to describe my experience with SaunaKits would be: Seamless and Satisfying. From the moment that I started searching for Saunas on the internet I found SaunaKits to stand out above the competition. Their website was easy to navigate and extremely informative. Their on-line chat worked easily and without any pressure or sales tactics. Once my initial inquiry and order was placed, I was guided through the details by their on-line staff and further by an actual phone conversation. All along the way they were helpful and informative without being pushy. However, they shined the most after my initial order was finalized. One of their staff, named Krizza contacted me to make sure I did not have any additional questions. I talked with him about my concerns on delivery (I live on a remote mountain road with gated access and deliveries can be a slight challenge). He noted my concerns and issues and followed up with me multiple times all along the way to insure that my order was handled correctly and delivered in a manner that allowed everything to flow seamlessly. In the end, I was super impressed with their care and concern, I would highly recommend them to anyone looking for a Sauna.

We are VERY happy with our 3-person Cube outdoor Sauna! John and his team were very patient and helped us decide which product would be best for our needs and they were right. John was extremely helpful throughout the entire process from purchase to build. Shout out to EZ Glorioso who was on top of every question we sent over. She went above and beyond even helping us with care and maintenance of our sauna. We use our sauna several times a week.

Friendly customer service.

Matthew was a good salesman answered all of my questions. Talk to him a few times back-and-forth and helped me make a decision on what to do. Thanks a lot.

Eric was a great help. He answered all my questions and helped out with the best possible price!