ERM
Excellent, friendly service - highly recommend.
The team at the Downtown location are very helpful and the storage units are clean and secure. It is easily accessible as well! I highly recommend the Stor-All Downtown self-storage service.
It’s simple; we strive to provide the best self storage facilities possible. We serve Lexington KY, Louisville KY, Cincinnati OH and Columbus OH. At our storage facilities, quality and security are our priority. We maintain state-of-the-art security features to better protect your property while on ours. We offer several different size units, indoor or outdoor units, and climate controlled units, convenient for anything and everything you are looking to store. Great customer service and a knowledgeable staff are a must in our business, and we are here to assist you with any problems or questions that you may have. We know what a hassle and how inconvenient it can be to move anywhere, even if it’s just down the street or across town. This is why we try to make moving as easy on you as possible!
Stor-All Self Storage (sastorage.com) has 98 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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ERM
The team at the Downtown location are very helpful and the storage units are clean and secure. It is easily accessible as well! I highly recommend the Stor-All Downtown self-storage service.
CRAIG
I think it is a terrible business model that when I have a problem or concern that i cannot talk with someone at the corporate level. It is the only company I have ever dealt with in my 31 years of being in business that does not give me the opportunity to speak to a corporate employee. Secondly and just as concerning how is it that when my payment is due on the 1st of the month even before the close of business (on the 1st) I am locked out of my unit (because i am considered "late"). Any other bill i have (ie car or house payment, credit card payment) gives me till the close of business on the day the payment is due before I am considered late. I would ask that someone from the corporate office call my office with an explanation to the "payment due" issue. You have my office number on file. Thank you!
Ms. Ford (.
The office staff (Mike) is great. But I've actually been a Storall tenant since Sonny (Mike's predecessor) back in 2005. That's 10 years. It would be nice to receive a {%} discount on my bill for my loyalty of 10 years; creating a loyalty club. The loyalty club could offer VIP'ers (like me) gift cards. The loyalty club could offer discounts for another anniversary with StorAll, anything to make customers feel valued. Overall, it great, I just dint feel appreciated as a customer. Food-for thought: You sometimes have to spend money to make money!
Donald
The facility was first class. The only complaint was the price. I thought the price was a little high.
Susie
I've been with them for maybe 3yrs and they have gone up 3 time. What's up with that?
Craig
staff works good but rent is getting tobe to high for storage
Carolyn
Mike always helpful goes out of their way to help
John W.
100% disabled veteran and live on a fixed income, Like the convenience but you charge too much