Stor-All Self StorageReviews of sastorage.com

This app is very good 👍 my recommendation all friend try it

I have stored my belongings at the Montgomery Rd facility for three years. It is safe, clean, and easily accessible. The new manager, Josh, is great to work with. Quite a change from previous management 👍 If you are looking for a professional and pleasant experience with great prices, look no further. 100% satisfaction here👍✨️✨️😊

I had a bad experience at a storage facility down the street from the Reynoldsburg facility. I went in and the manager Abbi was very helpful in helping me get the right size I needed. She also reassured me what happened down the street would not happen at this facility. The unit was cheaper then down the street as well. I would highly recommend this facility and Abbi.

no problems at all would recommend to any one looking for safe and reasonable

Yes, I was given the most horrible customer service by your manager at your 6294 E Main St, Columbus, OH 43213 location. It happened last Friday.  He lacked customer service.  I'm truly surprised he's a manager. Because of him I did not get a storage unit. He was unapologetic an he did not care. He actually told me he did not want me to get one of your storage units. I've told other people about his poor customer service. I wonder how he climbed the corporate ladder. It must be a joke that he's the manager. Ashantia

The unit is sufficient to meet the need, but the website doesn't make you aware of the required insurance premium and periodic rate hikes. I pay $10/month for the minimum insurance coverage, and have had a rental rate hike of $10/month within 7 months of obtaining the unit. Be prepared to pay more than advertised.

Planned on a 2 year stay but has lasted double that due to yearly to bi-yearly price increases (WAY above normal inflation) and additions of new sneaky fees. ($10 late fee and $10 overlock fee the same day??? Sounds like a $20 late fee doesn't it) Their staff is driven by upper management (according to them) to harass the hell out of you. Repeatedly sending numerous emails, messages, phone calls, etc. all with the same purpose, annoy the hell out of you till they get your money. As if a new fee EVERY WEEK isn't enough the latest fee came after only SIX fracken days. Was even charged one time for an overlock fee that had already occurred and I had already been charged. Have to double check every bill with this company.. Avoid these people like the plague unless you want your life's belongings held in hostage status until you win the lottery. smh.

I had rented a unit out for band practice purposes, after speaking to a very nice lady on the phone, who suggested the downtown location for us. I walked into the unit and there were no electrical outlets, which sparked confusion. I called back to the front desk and the man on the phone says "We are not set up for band practice. There are outlets in the hallway, but we use those for cutting peoples locks off when they don't pay the rent." This was a different man than the one I rented the unit from. Both of them did say that there was a resident above them, and if the sound is a problem, they would have to kick us out. They said this in a short and kind of rude way (which threw me off, as the manager at the Cane Run location was very nice, and even said "we'd love to have you!" Anyhow, these guys were not very reassuring about anything, and they did not smile once. One of them may have smirked. So I got a refund and have called the nice lady at Cane Run to reserve a unit there. I am sure they will be more pleasant to work with. Units at downtown were clean and secure, but the people left something to be desired, and my rating reflects the last part. Thank you - John Walker