SartoroReviews of sartoro.co

Great quality, quick delivery, great customer service. The team was very communicative every step of the way. The suit came out great and fit great as well. Will be returning.

Sartoro was great from start to finish, making suits for my entire wedding party! Highlights: - The customer service provided by Jordan was excellent. - The discounts made everything very affordable. - They were able to tailor for women's bodies with some extra measurements. - The suits arrived in a timely fashion. - If the suit isn't right, they cover alterations up to $65. It truly amazes me that you can give some measurements and a company across the world makes a tailored suit to your liking. Will be using them again if I need suits in the future!

I was apprehensive about ordering a custom suit solely by providing measurements online without any direct contact with a tailor. The suit I received from Sartoro blew those apprehensions out of the water. The process of placing my order using the forms and instructions on their website was user-friendly well beyond the norm and I never had to puzzle over what I was being asked or how I should proceed. The end product far exceeded my expectations in quality of materials, workmanship, and fit. I am just exceptionally pleased with every aspect of my purchase and will certainly return to Sartoro for tailored garments in the future.

As someone who values a sharp and tailored appearance, I recently turned to Sartoro for custom suits and a bamboo shirt. My overall experience was largely positive, though not without a few hitches. Here’s a detailed breakdown: **Customer Support:** Excellent service is the backbone of any great company, and Sartoro doesn't disappoint. Their customer support team is proactive, responsive, and very helpful with any questions I had. They made the process smooth and pleasant. **Website Usability:** Ordering from Sartoro’s website was straightforward. Providing measurements and fitting details was user-friendly, which I particularly appreciated as a first-time customer. **Material Quality and Selection:** Sartoro offers a commendable range of cloth choices, and having samples available upon request really helps in making an informed decision. The materials feel premium and are exactly what I expected. **Return and Alterations Policy:** The company maintains a fair return policy and alterations approach, which gives peace of mind when ordering. It's clear they strive to ensure customer satisfaction. **Product Fit and Quality:** I ordered four suits in total. The first two suits fit perfectly—truly a testament to Sartoro's tailoring skills. However, the pants on the other two suits were tight in the leg and crotch area, which was a bit unexpected. I consulted two different tailors, and unfortunately, they mentioned that there wasn’t much that could be done to adjust these areas significantly. Additionally, I ordered a custom bamboo shirt. While the material and craftsmanship were top-notch, the fit was unusually tight across all areas. It's wearable now, but any slight change in my body size could render it uncomfortable. This experience suggests that Sartoro might favor a tighter fit, so it might be wise to discuss preferences explicitly for those who prefer a bit more room. **Conclusion:** Despite the issues with some of the fits, my experience with Sartoro has been largely positive. They offer quality materials, excellent customer service, and a user-friendly website. However, I would recommend being extra precise and possibly consulting with their team about fit preferences, especially if you lean towards a looser fit. Would I order again? Yes, but I’d communicate more specifically about my fit expectations.

Impressed with the fit. Was a little skeptical but it fit PERFECT 5 star all around. The fit is as good as it gets!

The fabrics are great. You’ve gotta be smart enough to know what you’re buying and the look you want for the upcoming event. The linings are wonderfully tailored. Their online measurements is fairly spot-on and when they question something they let you know! Literally measure twice, cut once. The customer service at so many levels is bar none the best. So communicative back and forth that is accretive to an enjoyable experience not normally associated with a box store trying to do it online, but so much less expensive than a custom tailor domestically. They have “the formula”. Definitely worth a third jacket.

Product as described, quick turnaround, great experience

My fiancé and I could not be happier with our custom-made shirts! They fit perfectly and we didn't even need to leave our house. The online consultation with Andy was quick, easy, and painless! The website measurement portal was intuitive. The tailor had just a few follow-up clarification questions and was very easy to work with. It didn't impede the timeline at all. Now we are ready for wedding day!