SartoroReviews of sartoro.co

Outstanding customer service. Love the material too. I needed minor adjustments to the pants which may have been due to my mismeasurements but no questions asked, they are making it right. Will be a return customer.

I ordered a suit with Sartoro entering my measurements as instructed through their helpful videos. I received it and while it’s a beautiful suit, great color, great quality the sleeve was a little short, the chest a little tight and the pants about an inch too short. I reached out to the customer support and the representative helped me immediately…no run around. They had me take a picture of myself in the suit and I also described where it’s off. I also explained that I had a wedding at the end of the month. I was shipped a new suit within a week and happy to say it fits like a glove. This is a company that cares not only about the product they’re making but the customer the product is going to. Couldn’t be more impressed.

Awesome product! Awesome performance!!

I had an exceptional experience with Sartoro. Investing in a suit without trying it on first or having previous experience with the company is always a bit of a leap of faith, but I'm so glad I did. The quality and fit of the suit were perfect—blazer, pants, vest, and dress shirt all fit like a dream, no additional alterations needed. The bespoke customization exceeded my expectations - I've purchased over a dozen suits in the past decade, and this Sartoro suit probably fits the best. Sartoro's team was super responsive and provided top-notch customer service. Apple Ramos ensured a smooth process despite a few UX issues on the website regarding saved customization preferences. After resolving those issues, the production and delivery time was insanely fast. A big thanks to Andy Fine for his helpful advice on customizing the suit. His fashion expertise, thoughtfulness, and patience made this a white-glove, luxury experience. I don't know the Sartoro team personally—I found them on Google and wasn't asked to write this review. I'm just genuinely impressed with the quality of their work and hope they continue to succeed because they truly deserve it.

10/10 recommend using Sartoro! We were between a few options and landed on Sartoro for the customizable and user-friendly portal. Jordan was incredible in helping my dad custom measure a suit to fit comfortable around handicap conditions. Making sure people feel comfortable and confident was important to us and Sartoro helped us do that so easily! It's also really nice being able to track who's ordered so we can remind our groomsmen and avoid any last minute chaos!

This is my 2nd time ordering from Sartoro, and it was yet another amazing experience. The Sartoro team was very responsive and helpful in helping me buy the perfect suit as I was still new to the whole process. My suit arrived perfectly with no alterations needed! I used to spend so much money on alterations, but now, Sartoro takes care of everything for me before it even reaches my door! I would highly recommend ordering from Sartoro, and can’t wait to get my next suit! The quality and stitching speaks for itself!

My whole experience with Sartoro was exceptional, in every way. From the ease of ordering, to the high quality suit that arrived, the perfect fit when I tried it on for the first time. All of it. It was so easy, that I didn’t really trust it, and I kept an eye out for other options if the suit was funky when it arrived. I’d give 10 stars if I could. I’d give 100. When I put it on, my fiancé flipped out. She had a small quibble with the buttons, which I had selected as a custom order, so I reached out to my customer service rep, Apple, and she sent me a replacement packet of buttons immediately, easy peasy. I can’t wait to get married in this suit. Thank you, Sartoro! Thank you, Apple! I can’t recommend this company enough.

Sartoro made the experience of buying a custom suit one that was seamless and a delightful experience from start to finish! From a few short measurements, Sartoro was able to deliver me a custom suit in less than 2 weeks! Even when the pants needed some extra alterations (probably a measurement mistake from my end) they reimbursed me for the alteration costs! I will ordering from them again in the near future and cannot recommend them enough! Their customer service and quality of suits is unmatched!