SartoroReviews of sartoro.co

This review is for other masc presenting women who might try Sartoro! Timely customer service from initial free video call with the owner to talk fabrics and throughout the remake process. I did the initial measurements myself which was tricky to get right. I recommend enlisting an in person tailer for the job. You also send in photos so they understand your body shape. I ended up getting the jacket remade once and pants twice - which was covered under their fit guarantee except for shipping on one item which seemed reasonable. Give yourself plenty of time to go through the process, especially if you have an event in mind - at least four months out. I wouldn’t say the suit fits perfectly as if you worked with an in person tailer but it fits pretty darn well. If I had more time, I would’ve taken it to an in person tailer for final adjustments. Overall, pleased for the price and will consider again - especially since they have my measurements now.

As someone who values a sharp and tailored appearance, I recently turned to Sartoro for custom suits and a bamboo shirt. My overall experience was largely positive, though not without a few hitches. Here’s a detailed breakdown: **Customer Support:** Excellent service is the backbone of any great company, and Sartoro doesn't disappoint. Their customer support team is proactive, responsive, and very helpful with any questions I had. They made the process smooth and pleasant. **Website Usability:** Ordering from Sartoro’s website was straightforward. Providing measurements and fitting details was user-friendly, which I particularly appreciated as a first-time customer. **Material Quality and Selection:** Sartoro offers a commendable range of cloth choices, and having samples available upon request really helps in making an informed decision. The materials feel premium and are exactly what I expected. **Return and Alterations Policy:** The company maintains a fair return policy and alterations approach, which gives peace of mind when ordering. It's clear they strive to ensure customer satisfaction. **Product Fit and Quality:** I ordered four suits in total. The first two suits fit perfectly—truly a testament to Sartoro's tailoring skills. However, the pants on the other two suits were tight in the leg and crotch area, which was a bit unexpected. I consulted two different tailors, and unfortunately, they mentioned that there wasn’t much that could be done to adjust these areas significantly. Additionally, I ordered a custom bamboo shirt. While the material and craftsmanship were top-notch, the fit was unusually tight across all areas. It's wearable now, but any slight change in my body size could render it uncomfortable. This experience suggests that Sartoro might favor a tighter fit, so it might be wise to discuss preferences explicitly for those who prefer a bit more room. **Conclusion:** Despite the issues with some of the fits, my experience with Sartoro has been largely positive. They offer quality materials, excellent customer service, and a user-friendly website. However, I would recommend being extra precise and possibly consulting with their team about fit preferences, especially if you lean towards a looser fit. Would I order again? Yes, but I’d communicate more specifically about my fit expectations.

The experience of using Sartoro for my wedding outfit was (mostly) great. I absolutely love my tux and the ability to work with the Sartoro team to find a custom color/fabric was a huge plus. I still look back at the wedding pics and love the way I looked in my tux. It is a great quality tuxedo that I plan to keep for the rest of my life. My best man also ordered a tux through Sartoro and was less happy with his experience. While the tux looked great in the end, when it was originally delivered it did not fit him well. I'm pretty sure he did the automated sizing option rather than inputting manual measurements. I suspect that he just answered some of those automated sizing questions poorly, because I also used the automated sizing option and it worked great for me. Either way, he ended up having to get the tux resized/hemmed with a tailor, which added some stress and extra cost. Overall, I definitely recommend Sartoro. If you go with the automated measurements option, have someone close to you double check your answers about your body type/shape.

The suit coat sleeves were a little too long

Material is comfortable and attractive. Design is very modern