SaratafloristSarata Florist is a top-notch online florist that offers the best-in-class flower concierge services. Their services include agent follow-up with local florists, fanatical customer service, constant updates, and full responsibility for every order with a 100% satisfaction guarantee.This means that you can be sure that your flowers will be delivered fresh and on time, and that you will be completely satisfied with your purchase. Sarata Florist is the perfect choice for anyone who wants a hassle-free and enjoyable flower buying experience.
Sarataflorist (sarataflorist.com) has 545 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Ned C.
After reading all the complaints this place should be shut down. I ordered 3 dozen roses for my 33rd anniversary the other day to wake up to an email that it’s been canceled. I’m out of state and it’s too late to do anything about it. I’m furious. I would never recommend this place to anyone! And I will do whatever I can on social feeds to make sure no one else does.
Draughon C.
Never delivered. Use someone else if you want actual flowers delivered.
Liz Houser M.
I will remove this review once I receive my refund for flowers that I ordered and the order got cancelled. 😡 They've yet to refund me and it's been 5 days. They were quick to take my money but are being slow in the return of it. Grrrrr...
Kelsey J.
(**Update**: After submitting a report to the Better Business Bureau my money was refunded very quickly.) The 5 star reviews are obviously from people who are a part of this scam. My story is the exact same as everyone else's. I ordered flowers and they were cancelled the same day claiming that I would receive a refund "immediately". The charge went through the following day and it has been two weeks, multiple back-and-forth emails with someone named "Margaret Reys" (who I am pretty sure doesn't exist), and I have yet to receive a refund. I have reported them to the Better Business Bureau and am contesting the charge with my bank. Hopefully that prompts them to actually refund my money. DO NOT ORDER FROM THIS COMPANY. It's a scam.
Debbie H.
Just like everyone else, I ordered flowers for my aunt, and they deposited my money then had to cancel the order for lack of florists in area. Sarata claimed I was immediately refunded. WRONG. After three emails, nothing happened. After two phone calls, nothing. Only when I filed a complaint with BBB I got my refund. Terrible company. By the way, their address is a bank in New York (fake).
Gina B.
Unfortunately I didn't look at reviews before ordering. Cancelled by sarata on day of delivery with promise of refund which has yet to arrive after 11 days. Do not order from this company!!
Susan Von Glahn L.
Do not order from this place. I ordered an orchid plant for a funeral and was told yes, they can get it out and for a great price. Well, within an hour I received an email cancelling the order. Unfortunately, I didn't see the email and nothing was ever sent. If they were going to cancel an order they should have called.
Deborah
DO NOT order from these people, they are scam artists! I ordered flowers for my mothers wake/funeral they emailed me 30 MINUTES, before it started they cancelled my order bc “they couldn’t find a florist to fill my order”! I placed my order 6 days in advance! So my mother had no flowers from her children, grandchildren or great grandchildren! When I called phone was constantly busy, I emailed for weeks, was told Meyers refund was being processed but it takes time! I finally had enough & contacted the BBB & filed a complaint & within a week, I got my refund in full! Stay as far away from this company as you can! Nothing but scammers!!!
