Santander Consumer USASantander Consumer USA Inc. - Specializes in automotive financing for dealers and consumers. We offer a wide array of finance and auto-related products plus a robust loan servicing operation. Part of global banking leader Santander. Through its Drive®, RoadLoans® and Santander Auto Finance brands, Santander Consumer USA Inc. offers automotive financing through a network of dealer partners. Our finance programs help consumers with a wide range of credit situations purchase quality vehicles.
Santander Consumer USA (santanderconsumerusa.com) has 495 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · The Woodlands, Texas
Excellent
Showing 151 reviews with 5 stars · Clear filters
John F.
Santander came through with the best financing deal. I appreciate their service and wish to have good dealings in the future.
Response from Santander Consumer USAJun 24, 2026
Hello John! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Maria G.
The staff was very helpful. Great experience.
Response from Santander Consumer USAJun 22, 2026
Hello Maria! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Tommy C.
Very helpful and show concern in regards to my situation and went out of his way to explain to me the process in regards to getting an extension while I make arrangements to care for a loved one's medical needs. Thank you so much...
Response from Santander Consumer USAJun 17, 2026
Hello Tommy! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
miguel V.
Fue muy fácil hacer el pago
Response from Santander Consumer USAJun 16, 2026
Hello Miguel! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Barbara
You have a great website but it’s very irritating to have to go to the web just to make my payment I really wish you had a app for car payments that would be so much easier to use and not have to do so much navigating in the web!
Response from Santander Consumer USAJun 15, 2026
Hi Barbara! Thank you so much for taking the time to provide your feedback and we appreciate your business. Unfortunately, we do not have an app but click here https://myaccount.santanderconsumerusa.com/Home/SignIn and be sure to save our link to your favorites and access your account anytime. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Greg J.
User friendly
Response from Santander Consumer USAJun 11, 2026
Hello Greg! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Corina A.
Just got my online account going thanks to a very smart young man named Eshish. After multiple attempts to establish my account and just kept failing. Eshish walked me one step a time with so much professionalism and patience that I finally managed to get it. Very smart man. Thank you Eshish!
Response from Santander Consumer USAJun 8, 2026
Hello Corina! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Simone G.
The lady on the other end was fantastic I felt like a family member im so happy to keep my Jeep it has changed me. I will give her name a shot out with returning review
Response from Santander Consumer USAJun 2, 2026
Hello Simone! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!