Santander Consumer USASantander Consumer USA Inc. - Specializes in automotive financing for dealers and consumers. We offer a wide array of finance and auto-related products plus a robust loan servicing operation. Part of global banking leader Santander. Through its Drive®, RoadLoans® and Santander Auto Finance brands, Santander Consumer USA Inc. offers automotive financing through a network of dealer partners. Our finance programs help consumers with a wide range of credit situations purchase quality vehicles.
Santander Consumer USA (santanderconsumerusa.com) has 495 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
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Investments & Wealth · Austin, Texas
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Investments & Wealth · The Woodlands, Texas
Excellent
Showing 151 reviews with 5 stars · Clear filters
Paul A.
I had a very nice gentleman helping me out very patient helping me reset my account and walk me through it step-by- step . Thank you
Response from Santander Consumer USASep 24, 2026
Hello Paul! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Jena J.
The gentleman that helped me his name was SAZAL he was so very nice very professional and had my situation resolved quickly. I appreciated him.
Response from Santander Consumer USASep 23, 2026
Hello Jena! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Simo
Polite and professional
Response from Santander Consumer USASep 21, 2026
Hello Simo! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Customer
easy to follow instructions to set up account. Call center was very professional and courteous
Response from Santander Consumer USASep 21, 2026
Hello there! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Linda L.
Salesman professional and friendly. Listened to my wants and needs and located the perfect car for me. Process was smooth and I am extremely happy with my experience. Especially my new ride. I’ll be back and refer my family and friends. Thanks so much. Payment affordable. Yeah!!!
Response from Santander Consumer USASep 17, 2026
Hello Linda! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Lucia A.
I just want tank you gor give me the loan and trust me on me. I promise that buou wont regret, and i will be always be grateful for you help and trust.
Response from Santander Consumer USASep 17, 2026
Hello Lucia! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
ADRIENNE S.
They were very understandable to the situation ! It doesn’t get any better with these guys! Thanks for everything 🙏🏾
Response from Santander Consumer USASep 16, 2026
Hello Adrienne! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
regina C.
The lady helped me through the setting up acct process and was amazing!! Thank you for having great employees!! Regina Cox
Response from Santander Consumer USASep 14, 2026
Hello Regina! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!