Santander Consumer USASantander Consumer USA Inc. - Specializes in automotive financing for dealers and consumers. We offer a wide array of finance and auto-related products plus a robust loan servicing operation. Part of global banking leader Santander. Through its Drive®, RoadLoans® and Santander Auto Finance brands, Santander Consumer USA Inc. offers automotive financing through a network of dealer partners. Our finance programs help consumers with a wide range of credit situations purchase quality vehicles.
Santander Consumer USA (santanderconsumerusa.com) has 495 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · The Woodlands, Texas
Excellent
Showing 151 reviews with 5 stars · Clear filters
Nikki J.
I just got with this bank, but I’m so blessed that they gave me a chance. I will not have one late payment!!!
Response from Santander Consumer USAApr 11, 2025
Hello Nikki! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
stacy B.
They were nice and professional. Explained things and easy and Quick.
Response from Santander Consumer USAApr 11, 2025
Hello Stacy! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Angela S.
I spoke with customer service and they are the most professional group of people you would recommend to everyone you know too do business with. I have 2025 Silverado Trail Boss and Santander owns the loan. All your questions and concerns are very satisfactory and if you feel you didn’t quite understand they break it down to your level of understanding. No one is felt out of order. Before ending your call your are definitely satisfied and at ease.
Response from Santander Consumer USAApr 9, 2025
Hello Angela! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Antje M G.
easy to deal with nice and pleasant to deal with
Response from Santander Consumer USAMar 28, 2025
Hello Antje! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Wayne N.
No experience car note is to high to much for me to pay for
Response from Santander Consumer USAMar 14, 2025
Hi Wayne! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Fawn F.
The professionalism of the staff and quick response to any questions I had.
Response from Santander Consumer USAMar 7, 2025
Hello Fawn! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
PHIL M.
Great communication and loan support
Response from Santander Consumer USAMar 4, 2025
Hi Phil! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Fitzroy B.
Was amazing speaking with the agent I forgot her name but she did a wonderful service and explains everything I needed to know about the process thanks so very much
Response from Santander Consumer USAMar 3, 2025
Hi Fitzroy! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!