Santander Consumer USASantander Consumer USA Inc. - Specializes in automotive financing for dealers and consumers. We offer a wide array of finance and auto-related products plus a robust loan servicing operation. Part of global banking leader Santander. Through its Drive®, RoadLoans® and Santander Auto Finance brands, Santander Consumer USA Inc. offers automotive financing through a network of dealer partners. Our finance programs help consumers with a wide range of credit situations purchase quality vehicles.
Santander Consumer USA (santanderconsumerusa.com) has 495 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Investments & Wealth · Austin, Texas
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Investments & Wealth · The Woodlands, Texas
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Showing 151 reviews with 5 stars · Clear filters
Mildred
Customer service person was great helped me with questions and setting up my account . He gets a 10 for excellence.
Response from Santander Consumer USASep 5, 2025
Hello Mildred! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Daniel
Doing excellent job
Response from Santander Consumer USAAug 29, 2025
Hello Daniel! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Cyndi W.
Our salesman Shawn Streeter worked very hard to make this deal happen for my daughter and I and we appreciate his patience and commitment.
Response from Santander Consumer USAAug 18, 2025
Hello Cyndi! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Patricia
I really needed help with changing the date of my car payment she was more than just help she was able to change my due date to the date I needed I needed to know where to pay my bill gave me my acct #then I can pay close by and sending all info to my address thx
Response from Santander Consumer USAAug 12, 2025
Hello Patricia! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Ulber C.
Great services
Response from Santander Consumer USAAug 7, 2025
Hello Ulber! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Elizabeth S.
This is our second Outlander, and our second time going through Santander Consumer USA. Both times our experiences have been incredible, I cannot recommend Mitsubishi products, or their financing, enough!
Response from Santander Consumer USAAug 4, 2025
Hello Elizabeth! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Ana T.
The best bank in the Word
Response from Santander Consumer USAJul 29, 2025
Hello Ana! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns regarding a Santander auto loan, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Rebeccah E.
I do not have a Jeep Patriot
Response from Santander Consumer USAJul 21, 2025
Hello Rebecca! Thank you so much for taking the time to provide your feedback. If there is something we can look into or help you with Trustpilot has sent you an email requesting additional info, or you may contact us at 888.222.4227. Please review your email at your earliest convenience. Have a great day!