Santander Consumer USASantander Consumer USA Inc. - Specializes in automotive financing for dealers and consumers. We offer a wide array of finance and auto-related products plus a robust loan servicing operation. Part of global banking leader Santander. Through its Drive®, RoadLoans® and Santander Auto Finance brands, Santander Consumer USA Inc. offers automotive financing through a network of dealer partners. Our finance programs help consumers with a wide range of credit situations purchase quality vehicles.
Santander Consumer USA (santanderconsumerusa.com) has 495 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
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Investments & Wealth · Austin, Texas
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Investments & Wealth · The Woodlands, Texas
Excellent
Showing 151 reviews with 5 stars · Clear filters
jacqueline F.
It was easy to create my account and the extra security measures taken left me feeling confidant that my information is secure.
Response from Santander Consumer USAMar 26, 2026
Hello Jacqueline! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Manuel
It was very easy to create an account to pay for our car loan. Thank you!
Response from Santander Consumer USAMar 23, 2026
Hello Manuel! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
JOSE
Excelente atención al cliente 👌
Response from Santander Consumer USAMar 19, 2026
¡Hola Jose! Muchas gracias por tomarte el tiempo para darnos tu opinión y apreciamos tu negocio. Si tienes alguna pregunta o inquietud, por favor no dudes en llamarnos al 888.222.4227. ¡Que tengas un gran día!
Bernard Griffin S.
Yes, it was well put together and very simple to complete. I wish all of them was like that and not make it so hard for other people. Thank you.
Response from Santander Consumer USAMar 16, 2026
Hello Bernard! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Gil Q.
Santander made the process easy and enjoyable.
Response from Santander Consumer USAMar 5, 2026
Hello Gil! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Michael V.
Tesla had just announced .99% APR the day after I applied for and was approved for the car loan, previously it was 2.99%. Santander was able to reset the loan for the new lower amount and I saved over $1200 over the life of the loan! Additionally, the autopay setup was easy and transparent.
Response from Santander Consumer USAMar 2, 2026
Hi Michael! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
Boyan
Very easy to work with, website is great 👍
Response from Santander Consumer USAFeb 24, 2026
Hello Boyan! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!
CIndee L.
Agent did a great job. She helped me with what I needed to do. I need to change my due date. Thank you for your assistance.
Response from Santander Consumer USAFeb 18, 2026
Thank you so much for taking the time to provide your feedback. So glad we were able to help! We appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day!