SandiskReviews of sandisk.com

This has been one of the worst customer service experiences I’ve ever had. I ordered a SanDisk Extreme 256 GB microSDXC card (Order placed 5 Sept 2025). UPS tracking kept changing the delivery date every single day, and after more than 10 days the item still hadn’t arrived. Clearly the package was lost. When I contacted SanDisk support, instead of fixing the problem, I was told I would have to wait up to 10 more business days for UPS to “investigate.” I asked for a replacement to be shipped immediately, but was told I would have to pay for a second order myself and only maybe get refunded for the missing package later. This is outrageous. A company like SanDisk should take responsibility when their logistics partner loses an item. Instead, they pushed the burden onto me — the paying customer — with no urgency, no accountability, and zero concern for the fact that I needed the card immediately. At this point I have neither the product I paid for, nor any confidence in SanDisk’s willingness to resolve issues. The message I received loud and clear is: if your package goes missing, tough luck, pay us again and wait indefinitely. Absolutely unacceptable. I will never buy directly from SanDisk again and strongly warn others to avoid their online store.

J'ai acheté trois cartes microSD SanDisk 128 Go sur Amazon et Windows 11 me dit pour toutes les trois que leur formatage est impossible... J'ai essayé sur trois ordinateurs différents et c'est la même chose...Trois cartes inutilisables donc confirmation de mauvaise fabrication...

I have just paid £85.00 for a rekordbox usb stick and was sent an empty box. When I complained I was told that after they're investigation they would not send the item nore refund my money. I am taking this further starting with my bank to hopefully get this resolved. But please be warned DO NOT BUY FROM THIS COMPANY!! They will take your money and send you an empty box!! Then tell you there's nothing you can do about it!! Horrendous behaivour from a well known company such as this!

Paid £499.95 for an external hard drive, but it kept intermittently disconnecting. Tried three new cables, still no good. Sent back to Sandisk, asked for a refund, but they refused and sent out another disk. Same result. They flatly refuse to refund, despite my statutory rights to claim a refund. The service is disgusting; they really don't care. DO NOT BUY from this company. They only offer a 30-day warranty on their products, and sometimes faults don't always appear until the item has been used a few times.

Volete mettere al sicuro i vostri dati, contare su un supporto affidabile, veloce, performante? Ecco, andate altrove perchè qui troverete tutto il contrario. PenDrive che all'improvviso si guastano, tempi biblici per trasferire dati su supporti USB3, assistenza persino peggiore dei loro già scarsi prodotti. Cambiate mestiere, meglio.

SanDisk USB stick 128GB gekocht. Ziet er veelbelovend uit met stalen behuizing maar ik vraag me af wat er in zit? Zelfs een videobestand van 5 GB geeft ie mij de waarschuwing dat dit bestand te groot is??? Hoofdpijn van dit soort dingen.

Absolutely horrible customer service. I bought a Sandisk Pro Blade 2 TB drive and it broke within 10 days. I sent it in to Sandisk to get a quick replacement and it took 20 days for them to send me the wrong product which was addressed to an entirely different customer in New york. So I call in to try to fix the situation and weeks later they still havent sent me the correct product or even tried to fix this situation. I had to go out of my way to ride one hour by bike to ship back the SDD which they incorrectly sent me, and then they did nothing to fix the problem. I have called them everyday for 14 days and they have lied repeatedly on the phone about fixing this problem. I've spent over 8 hours on the phone, unpaid time, trying to get them to send me the drive that I legally own and they are obligated by warranty to replace, back to me. At this point it seems they are running a fraudulent operation stealing customer's products. They are the ones that made a mistake in sending me another customers product with my shipping label. And it is their responsibility to fix their mistake as quickly as possible, but they are repeatedly lied on the phone and they have done nothing to fix this situation after over 1 month from sending in my broken and corrupt problade drive in to get a replacement. I'm not even talking about how upset I was to purchase a PRO drive and to lose all my video work from 10 days of shooting. This experience is by far the worst in my life in regards to customer service. I will never ever buy a sandisk product again and I will go out of my way to tell as many people as I can just how horrible this company is and they don't deserve to exists. What a joke of an "American" company. It's like the leadership at Sandisk could care less about service or quality.

Appalling customer service. Order placed and no order confirmation received - contacted online chat the next day who couldn't provide evidence order had been received but also declined to process refund for the non-existent order. Paypal claim raised successfully.