SandiskReviews of sandisk.com

I created an account with the intention of making a purchase. After several failed attempts to add an item to the shopping cart I gave up trying. I ended up purchasing elsewhere. No longer needing the account I tried to delete it but there is no option to. Online chat is AI and didn't understand a simple 'delete account' request. No email address address either. No response on Messenger. Nothing positive to say.

Commande jamais reçu !!! Quelqu'un c’est servi soit le livreur soit le point relais UPS ..... En tout cas c’est long ne soyez pas pressé si vous commandez chez eux

I’ve been building rigs for 20 years and I have never dealt with a company as difficult as WD/SanDisk. I’ve had two of their NVMe drives fail in less than a year. My 4TB SN850X flagship just died out of nowhere, and a second drive I bought for my son started throwing reliability warnings after one week of use. For "premium" gaming storage, the failure rate is pathetic. I have older drives from other brands that have been through three different builds and still work perfectly, but these WD drives are a total gamble. The support experience was even worse. When I tried to RMA the 4TB drive, they basically refused to honor the warranty because of my location. Even though I’m in the EU, they claimed they couldn't handle the logistics or provide a functioning return label for my region. On top of the shipping excuses, their "warranty policy" is a joke. They actually try to tell you that the warranty is void if you remove the sticker to get better thermal contact with a real heatsink. For anyone who knows their stuff, you know these drives need proper cooling to avoid throttling, and in the EU, it’s actually illegal for them to void a warranty over a sticker unless they can prove you caused the damage. It’s clear this company wants to hide behind technicalities and "void" stickers instead of standing by their hardware. Between the high failure rates and the fact that they will dodge your RMA if you live anywhere slightly off the map, I’m done with them. If you’re a serious builder who actually cares about your data and your consumer rights, save yourself the headache and buy a Samsung or a Crucial instead.

absolute junk. Zero intuitive experience. The disk drive when used to pull photos off a phone fails 90% of the time. I'm on attempt 4 now to get my photos copied. When you plug into a PC there's nothing there. In this day and age there is no company that can solve getting photos off the iphone unless you use Google, Microsoft or Amazon.

Sent back a faulty 1TB microSD as per the RMA process.. i have been waiting 3 weeks, and their website still does not acknowledge receipt, even though i have post office tracking record.. very disappointed with the level of support provided for faulty hardware.. :(

I was scammed out of several dozen euros. The amount was small, of course, but that doesn't change the fact. Almost a month has passed since I paid, and I still haven't received the goods, and I still haven't received a refund. After repeated attempts to explain the situation, I was ignored with copy/paste instructions, and finally, I was informed that the goods were out of stock and that I should wait patiently (and, of course, "we're sorry"). Of course, all without any specific date. This is a typical SCAM on the level of Temu, a textbook example. This company is finished. Order nr: S006745021 Support incidents: 260130-000157 260127-002110 260108-001773

Bought a 24TB hard drive for over £2.5k (G-SPEED SHUTTLEXL). Drive no longer switches on. Contact via chatbot; response: "Sorry, an error occurred. One moment, please, while I put you through to someone who can help." And that's it. No help. No support. No humans. Just take the money for a crap product and run. I've lost years of work. Please avoid this company and their products at all costs.

SanDisk Extreme Pro issue in Turkey – Read before buying I live in Turkey and purchased a SanDisk Extreme Pro 512GB microSD card. The moment I took the card out of its package and inserted it into my Insta360 X5 action camera for the very first time, it failed. The card was never used, never formatted, and not a single recording was made. I contacted SanDisk support and clearly explained that the product carries a 10-year warranty and that it failed on first insertion without ever working. I shared photos and the serial number. The response I received can be summarized as follows: “We do not provide warranty replacement service in Turkey. We also cannot ship products to Turkey. If you were outside of Turkey, a one-time replacement could be possible. Please contact your local distributor in Turkey.” Following their advice, I contacted Arena, the official distributor in Turkey. Arena stated that they could proceed with the replacement only if SanDisk sent an approval email. When I relayed this back to SanDisk, they then: Refused to approve the replacement Classified the product as physical damage and closed the case entirely The contradiction is very clear: If I had an address outside of Turkey, a “one-time exception” replacement was possible When attempting a solution through the official distributor in Turkey, the same product was suddenly rejected as physical damage In other words, SanDisk applies different standards depending on the country. SanDisk markets a 10-year warranty in Turkey, yet in practice provides no real warranty support. As a result: I am left with a card that I could not use even once I am forced to throw away a product for which I haven’t even paid the first installment yet I have been actively involved in snowboarding and diving for over 10 years, and I have used many brands of action cameras and microSD cards. I have never experienced this level of inconsistency and lack of support with any other brand. Anyone considering buying this product should think twice. I have been seriously affected by this situation, and I hope others can avoid the same experience. Sandisk Case Reference: 260103-000196